Senior Dispatcher-Transportation-Full Time

Job Title

Join a team that's been welcoming guests for more than a century. At Pinehurst our culture is critical to delivering a consistent guest, member and employee experience. Our purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our values are; genuine hospitality, be trustworthy, good stewards and inspired innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

Summary

The primary purpose of this position is to ensure timely dispatch of property shuttle service.

Education and/or Experience

High school diploma or general education degree (GED) and a minimum of 3 years related experience; or equivalent combination of education and experience.

Essential Duties and Responsibilities

• This position involves driving a company vehicle and/or company insured vehicle. A valid driver's license is required, along with successful completion of a pre-employment motor vehicle report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow company policies and procedures, including the substance abuse policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Receive requests for resort guest transportation.
• Communicate shuttle requests to drivers and track their locations.
• Communicate shuttle arrival time to outlets as appropriate.
• Make decisions to expedite shuttle movement.
• Update vehicle maintenance sheet; regularly inform department staff of vehicle status.
• Create weekly service sheet as needed.
• Coordinate maintenance and cleaning of vehicles.
• Send confirmations to reserved guests.
• Must be able to multi-task in a fast-paced environment.
• Must have strong PC skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit and to use computer/telephones for extended periods of time. Good vision, good hearing, and clear speech are required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is fast-paced and the noise level is usually moderate. Office temperatures vary.