End User Support Specialist

Job Title: EUC Architect / Senior End User Computing Architect Experience: 11+ Years Location: Pittsburgh / Chicago (Onsite) Work Mode: Client Location (No remote / No Relocation) Role Overvi ewWe are seeking an experience d EUC Archite ct to design, implement, and lead enterprise-scale End User Computing solutions. The ideal candidate will have deep expertise in modern workplace technologies, virtualization, device management, and digital workspace transformation. This role involves working closely with business stakeholders, IT teams, and vendors to deliver secure, scalable, and user-centric computing environment s. Key Responsibili tiesDesign and archit ect End User Computing ( EUC) solutions including VDI, DaaS, and physical desktop environm entsL ead digital workplace transforma tion initiatives aligned with business g oalsArchitect and implement solutions using technologies l ike:Microsoft Intune / Endpoint Man agerSCCM (Microsoft Configuration Mana izonDefine EUC strategy, roadmaps, and best pract icesEns ure security, compliance, and govern ance across endpo intsDrive automation and optimization of device lifecycle manage mentCollaborate with infrastructure, security, and cloud t eamsLead migration projects (on-prem to cloud, legacy to modern workpl ace)Provide L3/L4 support and act as an escalation p ointConduct capacity planning, performance tuning, and cost optimiza tionEvaluate and onboard new EUC tools and technolo giesCreate architecture documentation, SOPs, and design framew orks Required Skills & Exp ertise Strong experien DesignVirtual Desktop Infrastructure (VDI)Endpoint Management (Intune, with:Azure Virtual Desktop (AVD)Citrix Virtual Apps and De ktopsVMware H orizonExperti

• GPO)Identity & Access Management
• IAM)Endpoint security tools (Defender, antivirus

ng of:Cloud platforms (Azure pref erred)Networking fundamentals (VPN, DNS, DHCP)Scripting knowledge (PowerShell pref erred)Experience in ITIL-based service management enviro nments Preferred Qualif icationsCertifications such as:Microsoft Certified: Endpoint Administrator / Azure Solutions A rchitectCitrix Certified Profession al (CCP)VMware Certified Profession al (VCP)Experience in large-scale enterprise envi ronmentsExposure to Zero Trust architecture and modern workplace securityStrong stakeholder management and communicatio n skills S oft SkillsExcellent problem-solving and analyti cal skillsStrong leadership and mentoring abilitiesAbility to work in a fast-paced, client-facing e nvironmentStrong documentation and presentat #J-18808-Ljbffr Quadrant IQ Solutions LLC