Lead Host

Job Description

Job Description

Lead Host – Redbird
Redbird is looking for an experienced, organized, and hospitality-driven Lead Host to join our front-of-house team.

This is more than a traditional host position. The Lead Host is an important part of our daily restaurant and event operations, working closely with the management and events teams to manage reservations, guest flow, menus, and the arrival experience throughout the Redbird and Vibiana property.

Responsibilities

• Lead the host desk and create a warm, professional first and last impression for every guest
• Greet Redbird restaurant guests as well as guests arriving for private events at Redbird and Vibiana
• Understand the entire property and direct event guests to the appropriate event location, including Vibiana, the Garden, Courtyard, East Room, West Room, Nest, Cardinal’s Quarters and other event spaces
• Be knowledgeable about the day’s restaurant service, private events, and property activity so guests are always directed correctly
• Expert knowledge of OpenTable, including reservations, table management, guest notes, pacing and floor plans
• Working knowledge of Tripleseat and the ability to understand private dining and event bookings that affect restaurant operations
• Work closely with managers on daily menus, changes, pricing, special events and private dining needs
• Use Canva and Adobe Illustrator to update and format daily menus and other restaurant materials
• Coordinate printing and make sure all menus are accurate, current and ready before service
• Communicate VIPs, special occasions, large parties, dietary notes and other important guest information to management and service teams
• Help train and support other hosts and maintain organization and standards at the front desk
• Assist managers with administrative and guest-relations projects as needed

Hours of Operation & Availability
Redbird is open for dinner six nights a week and weekend brunch, with private events taking place throughout the week at both Redbird and Vibiana.

Because we operate a busy restaurant and events property, weekend, evening and holiday availability is important. Event schedules vary, and there are days when multiple events are taking place on the property at the same time.

Who We’re Looking For
Someone organized, detail-oriented, comfortable with technology and genuinely good with people. Restaurant hosting experience is required, and experience in a busy, quality-driven restaurant is strongly preferred.

You should be confident using OpenTable and comfortable working in Canva and Adobe Illustrator. Tripleseat experience is a plus, but a solid working knowledge is sufficient.

We’re looking for someone who can think beyond the host stand—someone who understands that the job is part hospitality, part organization and part communication. There is room for the right person to grow within Redbird and take on additional responsibilities.

Compensation: Minimum wage + tips

Benefits: Full-time employees are eligible for health care benefits. Daily family meal is provided.

Redbird is located in Downtown Los Angeles in the historic Vibiana property. We are a busy restaurant and events operation, so this is a great position for someone who enjoys hospitality but also likes the organizational and creative side of restaurant operations.

Please apply with a résumé and a brief note about your restaurant and hosting experience.