Front Desk Receptionist

Ingram Micro Receptionist

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

The Ingram Micro Receptionist position is responsible for assisting the Security Professional in ensuring the safety and security of the facility and the attendees at the corporate office located in Buffalo, NY. This role will be onsite five days per week.

The purpose of this position is to perform front desk and administrative duties, managing visitor access, and responding to emergencies. The receptionist serves as an onsite safety and security resource to assist the security professional in all functions.

Report to the Director of Corporate Security

Your Role:

• Visitor Management: Greet and direct visitors, verify identities, issue visitor badges, and maintain sign-in/sign-out logs to control access to the facility.
• Access Control: Monitor entry and exit points, manage security systems (Badge Access, CCTV, Intrusion, Etc.), and ensure only authorized personnel enter restricted areas.
• Surveillance Monitoring: Observe CCTV and other security systems to detect suspicious activity and report incidents promptly.
• Emergency Response: Act as the first point of contact during emergencies, alert leadership, and coordinate emergency medical response or other safety procedures.
• Administrative Support: Perform clerical tasks such as data entry, word processing, and managing phone and email communications. Greeting visitors, directing them to the right locations. Ensuring visitors are escorted in the building by an Ingram Micro associate. Interfacing with our landlord. Manage facilities concerns.
• Responsible for security and alarm access.
• Develop and maintain a working knowledge of Ingram Micro Global security and safety policies and ensure compliance.
• Serve as a member of the emergency response team (ERT). Required meet monthly to discuss related office safety and security measures/procedures and work with facilities leaders to schedule and conduct fire drills.

What you bring to the role:

• A High School Diploma OR equivalent combination of education and experience required.
• 3+ years of experience in a corporate office environment within a security based role, previous experience interfacing with executives.
• Managing accounts with access controls and CCTV experience.

The typical base pay range for this role across the U.S. is USD $36,600.00 - $54,900.00 per year.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.