DFWSS01 (Wheatland) - Market Lead - Full time

Job Title: Market Lead

Joe V's Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V's operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V's, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V's proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life's pleasures.

Responsibilities

Job Summary: As a Market Lead at Joe V's, you'll ensure accurate, efficient day-to-day operations and a constant workflow in the Market department, ensure compliance with policies and procedures, resolve issues as they arise, work across departments and functions as needed, and foster great customer service. You'll use your Meat Market experience to effectively manage inventory and assist with ordering and production planning to drive metrics.

Store Lead Operations:

• Applies experience and knowledge to support the Store and Department in Manager's absence
• Leads the market team and meat cutting team in efficient day-to-day operations and a constant workflow
• Delegates / directs work; assists with setting department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s); motivates Partners; may coach and/or provide feedback; may help with department work schedules
• Administers / ensures compliance with company, Store, and department policies and procedures
• Applies experience and knowledge to assist with production planning and inventory control and management; takes inventory; orders appropriate product in reaction to inventory; loads, unloads, and moves products; performs quality control
• Handles Customer, Partner, and sanitation issues according to guidelines; escalating to management as needed
• Troubleshoots / reports equipment issues
• Merchandises products effectively; ensures proper product rotation and storage
• Consistently and effectively communicates to ensure highest quality and freshness standards are met
• Answers product- and service-related questions; answers calls, directs questions to appropriate department or Partner

Production / Customer Service:

• Assists in all technical areas such as meat cutting, as needed
• Execute and ensure compliance of Fresh Production Planner
• Cuts, trims, trays meat for display, according to company standards; weighs / wraps / labels product packages for sale
• Operates power meat prep and process equipment; maintains coolers and freezers
• Performs Department and cross-functional duties as needed

Food Safety / Sanitation:

• Ensures compliance with federal and state regulations and Store and department standard operating procedures
• Maintains safety / sanitation of equipment according to standards
• Practices safety awareness; safely performs meat cutting duties at all times
• Oversees production area sanitation standards are met
• Ensures a clean and safe department and work areas, sales floor, display cases, prep areas, and equipment

Qualifications & Key Requirements

Age Requirement:

• 18+

Work Experience:

• 6+ months of related experience
• Experience working in a fast-paced, high-volume environment

Knowledge/Skills/Abilities:

• Strong working knowledge of Market-related processes, training aids, and SOPs
• Knowledge of product rotation, department / store sanitation, shrink awareness
• Understanding of basic financial workings of assigned department, and how to drive profitability
• Advanced customer service skills
• Strong verbal / written communication and interpersonal skills
• PC skills
• Ability to read and interpret documents such as safety rules, work instructions, operating and maintenance instructions; provides work direction and training to other departments personnel
• Ability to provide feedback on department procedures
• Ability to be flexible in adjusting priorities
• Ability to manage multiple priorities and shift focus between tasks; attention to detail and precision
• Ability to work a flexible schedule

Education:

• Completion of job skills training, compliance-related training, and division orientation

Licenses/Certifications:

Physical Demands & Working Conditions:

• Function in a fast paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly reach at waist, grasp
• Frequently stand, walk
• Frequently be exposed to cold (non-weather) conditions
• Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push / pull with arms, pinch, and use fine motor movements
• Occasionally be exposed to wet (non-weather) conditions and loud noise
• Occasionally be exposed to fumes or airborne particles, and toxic or caustic materials
• Safely maneuver around moving mechanical parts
• Demonstrate the ability to lift 90 lbs, and manage in excess of 85 lbs
• While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.