Switchboard PBX Operator

Switchboard PBX Operator Join Medical City Denton, part of the nation's leading provider of healthcare services, HCA Healthcare. Job Summary and Qualifications: Responsible for routing calls into and out of the facility with an expectation of providing good customer service to all callers. Responsible for responding to emergencies/codes by following proper protocol and notifying appropriate internal and external parties. Qualifications: Previous PBX and/or hospital experience helpful, but not required. Customer service skills required. Communication skills are necessary to communicate with patients, physicians, staff, public, and administration. Must have the ability to handle multiple tasks and maintain organization. Must be detail oriented. Must possess skills to make decisions upholding hospital/department policy and procedures. Must be able to work under heavy demands and a stressful environment with frequent interruptions. Special Skills & Qualifications: Must have clear English diction for overhead paging and communication of emergency situations. Clerical skills, such as typing and telephone are required. Effective communication skills are necessary. Benefits: Medical City Denton offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include some or all of the following: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location and position. HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard PBX Operator opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Medical City Dallas