PRODUCTION OPERATIONS SUPERVISOR

Production Operations Supervisor

Keep Production Moving. Lead the Team. Deliver for Our Customers.

What started in 1982 as a small screen-printing shop in Bryan, Texas, with just two manual printing presses and a big vision has grown into one of the nation’s premier providers of custom apparel, embroidery, and promotional products.

For more than 40 years, C.C. Creations has combined an entrepreneurial spirit with an unwavering commitment to quality, innovation, and customer service. Today, we serve customers nationwide through our national sales network, the Guinness World Records-recognized World’s Largest Collegiate Merchandise Store, The Warehouse, and our industry-leading production facilities.

As we've grown, so have our capabilities. In 2023, we opened our impressive 210,000-square-foot, fully climate-controlled Legacy Campu s and continue to invest in cutting-edge technology, our people, and our future.

The Opportunity

We’re looking for a Production Operations Supervisor to be a hands-on leader on our production floor, ensuring orders move efficiently through production and are delivered on time.

This role directly supervises approximately 2–4 production employees and coordinates workflow across screen printing, embroidery, heat press, finishing, and promotional product distribution.

You’ll serve as the critical link between production employees, management, customer service, order management, and senior leadership—identifying obstacles, solving problems, and keeping production priorities on track.

What You’ll Do

As the day-to-day leader on the production floor, you will:

• Manage production flow: Oversee daily schedules, priorities, work-in-process, and movement of orders between departments.
• Keep orders on track: Monitor production progress and identify scheduling conflicts, capacity issues, bottlenecks, and potential delivery delays.
• On-Time Delivery: Ensure orders are complete and shipped in time to meet our customers needs.
• Solve problems: Address routine production issues quickly and escalate larger issues when management involvement is needed.
• Coordinate resources: Recommend staffing, scheduling, workflow, or equipment adjustments when demand exceeds available capacity.
• Maintain visibility: Use the company ERP system to track and update order status, production progress, priorities, and workflow.
• Drive improvement: Partner with management to identify opportunities to improve productivity, reduce downtime, and create more efficient processes.

Lead & Develop Your Team

You’ll directly supervise a small production team and help create a culture of accountability, teamwork, and continuous improvement. Responsibilities include:

• Assigning employees to tasks based on workload, skills, equipment, and production priorities
• Conducting daily floor check-ins and communicating goals, priorities, and deadlines
• Training and coaching employees on production procedures, quality standards, and safe work practices
• Monitoring productivity, attendance, work quality, and adherence to company procedures
• Providing feedback and addressing performance concerns professionally
• Leading by example with a hands-on approach to production and problem-solving

What You Bring

You’ll be successful in this role if you are organized, dependable, solutions-oriented, and comfortable leading in a fast-paced production environment.

Required:

• Experience in production, manufacturing, fulfillment, apparel decoration, promotional products, or a similar operational environment
• Strong organizational, communication, and time-management skills
• Ability to manage multiple priorities and changing production requirements
• Strong attention to detail, follow-through, and sense of urgency
• Basic math skills and the ability to understand quantities and production counts
• Experience using an ERP or production management system
• Proficiency withMicrosoft Excel, including sorting, filtering, organizing, and analyzing basic production information
• Ability to provide clear direction, hold employees accountable, and address problems professionally

Preferred:

• Previous leadership or supervisory experience
• Experience with screen printing, embroidery, heat press, garment decoration, or promotional product fulfillment
• Bilingual English/Spanish skills
• Demonstrated ability to motivate and support production employees
• An understanding of lean manufacturing principles.

Why C.C. Creations?

At C.C. Creations, you’ll join a company with more than four decades of success, a strong entrepreneurial culture, and a commitment to investing in our people, technology, and future.

Our 210,000-square-foot Legacy Campus provides a modern environment built to support our continued growth. This is an opportunity to make a visible impact—leading people, improving processes, and helping ensure our customers receive the quality and service that have defined C.C. Creations for more than 40 years.

We Provide Great Benefits

We believe in taking care of our team. Our benefits include:

• Paid Time Off (PTO) accruing from day one—you can use it as you earn it
• Eight paid holidays , including a "Me Day" to celebrate your birthday however you choose
• Medical, dental, and vision insurance for you and eligible family members
• Company-paid life insurance , with options to purchase additional coverage for yourself and eligible family members
• Short-term and long-term disability insurance
• 401(k) Retirement Plan
• Employee discounts on custom apparel and promotional products
• Exclusive discounts at The Warehouse and Maroon U store locations

If you’re a hands-on leader who knows how to keep people, priorities, and production moving in the right direction, we want to meet you.

C.C. Creations, LLC. reserves the right to modify job duties and responsibilities as business needs evolve. This description is intended to describe the general nature and level of work expected for this position and is not an exhaustive list of all duties or requirements.