Customer Service Representative
Calendar Jet LLC
We're hiring a full-time Customer Service Representative to handle client inquiries during night shift hours. You'll be the voice of CalendarJet, helping users resolve issues and ensuring a world-class support experience. What You'll Do Respond to customer inquiries via email, chat, and phone promptly and professionally Coordinate with internal teams to resolve complex issues efficiently Use AI tools (ChatGPT, Claude) to ensure grammar accuracy and response quality Maintain detailed records of customer interactions and resolutions Identify recurring issues and suggest process improvements What We're Looking For American or British English accent (required) Fluent English communication — written and verbal Friendly, patient, and empathetic personality Proficiency with AI tools (ChatGPT, Claude) for grammar and quality assurance Ability to maintain a natural, human tone even when using AI assistance #J-18808-Ljbffr
Vacancy posted 14 hours ago
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