Associate Software Engineer, Reliability

Team Name: Job Title: Associate Software Engineer, Reliability Requisition ID: R027657 Job Description: The Overwatch team is seeking a skilled engineer to serve as an Associate Software Engineer, Reliability. Soldiers, scientists, adventurers, oddities… engineers! We are the Overwatch team, passionate gamers at heart, and we’re looking for a new hero to help us make Overwatch 2 - the globe-spanning sequel to Blizzard Entertainment’s acclaimed team-based game. In Overwatch 2, the nations of Earth are under assault. As the omnic forces of Null Sector launch a barrage of surprise attacks around the world, the planet’s governments and militaries prove quickly outmatched—and the remnants of the fearless strike force once known as Overwatch rally to make a valiant stand. Now the world’s heroes must each decide whether to answer the call to reemerge, reunite, and serve as a beacon of hope in a new era of crisis. This philosophy, along with the Blizzard values of “Gameplay First” and “Play Nice, Play Fair,” has made Overwatch one of Blizzard's most successful games, and it has forged a bond of trust with our worldwide player community that is extremely important to us. Our team has an opening for an Associate Software Engineer, Reliability. Reliability engineers on Overwatch are responsible for the stability and improvement of live service. This includes our internal playtest environments as well as our production server infrastructure. We also maintain deployment tools and participate in release management processes. If you’re passionate about Overwatch and feel that downtime is the enemy, come join our team! RESPONSIBILITIES Automate configuration and deployment of VM fleets Maintain and improve proprietary deployment tools written in Python, C#, and Go Investigate and resolve live incidents Participate in service capacity planning, demand forecasting, software performance analysis, and system tuning. Work with other engineering teams to ensure new features meet our reliability standards. Diagnose networking, database, and OS-related problems. Share in off-hour / on-call duties. REQUIREMENTS 2+ years relevant work experience, including with Linux systems and tools. Knowledge of DevOps practices and principles. Curiosity & tenacity to fully diagnose why something went wrong. Exceptional deductive reasoning skills. Familiarity with OS, networking, and server design concepts. Experience working with Hybrid and public cloud APIs/tech. Experience with Python and/or C# Strong interpersonal and communications skills. PLUSES Experience working with public cloud APIs and technologies. Experience with C++ game engineslnun Experience working with distributed systems. Networking experience (knowledge of low-level protocols and high-level protocols). A passion for both video games, and technology. Your Platform Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. ( a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to View email address on click.appcast.io. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting In the U.S., the standard base pay range for this role is $30.53 - $56.48 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable. Blizzard Entertainment® is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has maintained an unparalleled reputation for quality since its inception.