Front Office Assistant Manager

$70k - $78k

Four Seasons Hotels Limited

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Located on the southeastern coast of the pristine island of Lāna'i, lies the secluded retreat of Four Seasons Resort Lāna'i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna'i, a kid's club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

JOIN FOUR SEASONS RESORT LANA'I

Located on the southeastern coast of the pristine island of Lāna'i, lies the secluded retreat of Four Seasons Resort Lāna'i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna'i, a kid's club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

(Location description is automatically posted on WorkDay Requisitions)

RESORT ASSISTANT MANAGER

The Four Seasons Resort Lāna'i is looking for a Resort Assistant Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams' have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU'LL DO

The Resort Assistant Manager supports Front Office operations by ensuring seamless daily guest service, resolving concerns, and maintaining exceptional hospitality standards. This role provides leadership to front-of-house teams while supporting operational excellence and an outstanding guest experience. Responsibilities include, but are not limited to:

Oversee daily Front Office operations as Manager on Duty, ensuring seamless guest arrivals, departures, billing, and service delivery while collaborating with Transportation, Reservations, Lana'i Air, and resort departments

Resolve guest concerns and special requests with professionalism, support Front Office operations during peak periods, and serve as a key point of contact for guest and employee needs across the resort

Ensure compliance with financial, credit, and operational procedures while monitoring reservations, room assignments, and VIP, return, and group guest experiences

Recruit, train, coach, schedule, and support Front Office team members, including performance management and staffing oversight in accordance with operational needs and labor agreements

Provide leadership and operational support across Front Desk, Concierge, PBX, Bell Services, and Guest Services to maintain exceptional service standards and guest satisfaction

And More!

WHAT TO BRING

Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship)

The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.

Hawaii Driver's License and Abstract is required for this role

Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

Prior Front Office experience required, preferably in a supervisory capacity within a luxury hotel or resort environment.

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

Salary Range: $70k - $78k

100% Employer contributed Medical, Dental, and Vision benefits

Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay

Inclusive and diverse employee engagement & recognition events all year-round

Complimentary stays and exclusive discounts at Four Seasons Worldwide

Complimentary Employee Meals & Dry Cleaning for Employee Uniforms

Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

Comprehensive learning and development programs to help you master your craft

Energizing Employee Culture where you are encouraged to be your true self!

And so much more!

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts Lana'i, visit us:

Twitter:

Facebook:

Instagram:

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

Apply

Vacancy posted 5 hours ago

Similar jobs that could be interesting for youBased on the Front Office Assistant Manager in Newark, DE vacancy

Executive Assistant - Gene Editing Institute at ChristianaCare Newark, DE
...Executive Assistant – Gene Editing Institute ChristianaCare, a top 100 hospital in the nation... ...Directors quarterly meetings, including management of Board Effect platform, logistics,... ...Advanced knowledge of Google Drive, Microsoft Office, Zoom, and ability to learn new tools...
Suggested
Full time
Work at office
Immediate start
Flexible hours
Day shift
Christiana Care
Newark, DE
1 day ago
Receptionist / Administrative Assistant
...position provides professional front-desk coverage while supporting day-to-day office operations, building access and... ..., professional, and comfortable managing multiple responsibilities while... ...Since its inception, QPS has been assisting pharmaceutical, biotechnology and...
Suggested
Permanent employment
Temporary work
For contractors
H1b
Work at office
Local area
Worldwide
Visa sponsorship
Monday to Friday
QPS
Newark, DE
3 days ago
Part Time Key Holder - Cotton On Christiana Mall
$18 - $21 per hour
...company policies and procedures ~ Lead the store team as part of management ~ Provide exceptional customer service and resolve customer... ...~ Process sales transactions accurately and efficiently ~ Assist in inventory control, restocking, and merchandising ~...
Suggested
Hourly pay
Part time
Local area
Worldwide
Flexible hours
Shift work
Afternoon shift
Cotton On Group
Newark, DE
1 day ago
Assistant General Manager - Christiana
$21 - $23 per hour
...Job Description Job Description Assistant General Manager - Christiana ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-... ...schedule production and publication. Maintain the restaurant’s office area to hg organizational standards. Assist in meeting...
Suggested
Hourly pay
Casual work
Work at office
Shift work
Night shift
Honeygrow LLC
Newark, DE
5 days ago
Assistant General Manager
...Paid time off ~ Training & development ~ Vision insurance Description Here We GROW Again! Are you a potential Assistant General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry....
Suggested
Local area
Weekend work
Afternoon shift
Fitness Holdings - Crunch Fitness
Newark, DE
8 days ago
Assistant General Manager
...Job Description Job Description Overview An Assistant General Manager with Firebirds partners with the General Manager and Executive Chef to provide leadership, direction, and training to team members by coaching, counseling, and providing feedback on job performance...
Hourly pay
Local area
Firebirds Wood Fired Grill
Newark, DE
7 days ago
Financial Executive Secretary - Human Resources - #36637
...Secretary Location: Christina District Office Human Resources Application Procedure:... ...communication skills Ability to manage multiple tasks, prioritize work, make informed... ...enrollment available to all CSD employees, assisting employees with the review of state and...
Work at office
Local area
Delaware Schools Consortium
Newark, DE
1 day ago
Strategic Executive Assistant, Gene Editing Institute
ChristianaCare is seeking a full-time Executive Assistant for its Gene Editing Institute, offering administrative support to the Executive Director. The successful candidate will manage scheduling, meetings, correspondence, and travel, ensuring smooth operations within...
Full time
ChristianaCare
Newark, DE
4 days ago
Senior Executive Assistant to Managing Director
JPMorgan Chase is seeking an Executive Assistant in Wilmington, DE to be an integral part of... ...Consumer & Community Banking team. You will manage complex calendars, screen calls,... ...experience and strong skills in Microsoft Office, with an advanced ability to organize and...
Work at office
JPMorgan Chase
Wilmington, DE
3 days ago
Key Holder (Full Time)
...activity to exceed store sales goals, help with team development and assist with store operational procedures as assigned. Boot Barn is... ...practices. Perform any other duties that may be assigned by management. Demonstrate high level of quality work, attendance and...
Hourly pay
Full time
Local area
Flexible hours
Shift work
Night shift
Boot Barn
Newark, DE
3 days ago
Retail Key Holder-Christiana Fashion Center
...operational tasks. Our store leaders are the front line of our field leadership team: they'... ...tasks as delegated by the Store Manager including acting as Manager on Duty, when... ...and making personalized recommendations. Assist with floorset execution, window changes,...
Weekly pay
Daily paid
Temporary work
Part time
Work experience placement
Shift work
Weekend work
Day shift
Afternoon shift
Bath & Body Works
Newark, DE
3 days ago
Control Room Supervisor
$20 per hour
...~Functions as a supervisor of Security Officers, Lead Officers, and other company personnel... ...appropriate; seeks advice from company management or designated representatives as... ...details of assignments with subordinates. ~ Assists in the submission of payroll and personnel...
Local area
Securitas
Newark, DE
20 hours ago
Front Desk Supervisor
...Job Description Front Desk Supervisor Courtyard Newark... ...service during every shift. Assist with the daily operation of the... ...procedures, room inventory management, and operational controls.... ...standards, guest recovery, and front office operations. Excellent...
Immediate start
Flexible hours
Shift work
Day shift
Afternoon shift
Shaner Hotel Group
Newark, DE
3 days ago
Office Administrative Assistant 2nd Shift
...Position Summary The Office Administrative Assistant supports warehouse operations by coordinating and processing customer orders to ensure efficient and accurate order fulfillment. This role serves as a key link between office administration and warehouse execution...
Work at office
Afternoon shift
Eastern Metal Supply
Newark, DE
4 days ago
Retail Sales Associate, Key Holder
...expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and...
Local area
DXL Group
Newark, DE
20 hours ago
Assistant Manager I
...Join our team as an Assistant Store Manager, where you will enhance store operations, deliver exceptional customer service, and foster team development. If you thrive in a dynamic retail environment and possess strong communication and organizational skills, we want to...
Dollar Tree
Newark, DE
1 day ago
Part-Time Front Office Receptionist & Medical Assistant - Hockessin, DE
...QualDerm Partners Front Office Receptionist With 150+ locations in 17 states, QualDerm... ...responsibilities, with cross-training in Medical Assistant responsibilities to assist with... .... Notes patient arrival in Practice Management System (EMR). Identifies patients by...
Part time
QualDerm Partners
Hockessin, DE
4 days ago
AE - Merchandising Team Leader (Assistant Manager)
...right thing - always. You'd be great for this role if: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management...
Full time
Temporary work
Part time
Casual work
Seasonal work
Local area
Flexible hours
Shift work
American Eagle Outfitters
Newark, DE
3 days ago
Specialized Consultant(Key Holder)
...Function The specialized advisor is responsible for supporting the management team by demonstrating superior sales behaviors and leadership... ...with company standards and policies. The main role is to assist floor staff in motivating the team to exceed sales targets. The...
Minimum wage
Part time
Local area
Flexible hours
Afternoon shift
EssilorLuxottica SA
Newark, DE
2 days ago
Corporate Receptionist
CORPORATE RECEPTIONIST Sobieski Enterprises, Inc. in Newark, DE is seeking to hire a full-time Receptionist. The successful Corporate Receptionist is the first impression both on the phone and in person of our organization. It is important that this role...
Full time
Temporary work
For contractors
Sobieski
Newark, DE
3 days ago
Front Desk Agent - FT- PT
...Hotel Front Desk Agent We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general...
Embassy Suites by Hilton Newark Wilmington South
Newark, DE
4 days ago
Spa Receptionist (Weekends)
$25.39 per hour
...course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours,... ...and provide personalized tours of spa and wellness facilities, assist with appointments, locker arrangements, and facility access, and...
Hourly pay
Worldwide
Shift work
Weekend work
Four Seasons Hotels Limited
Newark, DE
1 day ago
Executive Director, Assistant General Counsel - Strategy and Corporate Development Legal
...partnerships to life across Consumer & Community Banking, Asset & Wealth Management, and the Private Bank. You'll lead drafting and negotiation of... ...advice to business partners. Provide ongoing support and assistance to business partners, other legal teams and functional...
Contract work
Chase
Wilmington, DE
3 days ago
Administrative Assistant
...life insurance, an Employee Assistance Program, paid holidays, and paid... ...functions in a field office environment. Qualified candidates... ...job file for Estimator/General Manager Review Using JD Edwards and... ...Requirements Managing the front desk functions as they relate...
Work at office
BELFOR Group
Newark, DE
3 days ago
Administrative Assistant
...Administrative Assistant Join our team as an Administrative Assistant! In this role, you have the opportunity to gain managerial experience... ...Assist HR with interviews and the onboarding process Manage all emails related to administration Provide operational excellence...
Flexible hours
Chick-fil-A
Newark, DE
3 days ago
ASSISTANT SPA MANAGER - NEWARK
$45k
...driven leader to join our team as a General Manager in Training (GMIT). This role is ideal... ...passionate about leading and developing a strong front desk team. As a GMIT, you will take... ...Support the Spa Leadership Team Assist the General Manager with daily operational...
Hourly pay
Flexible hours
Night shift
Hand & Stone - 302 Suburban Dr - Newark, DE
Newark, DE
6 days ago
Assistant Manager
...to celebrating wins together, we want every team member to enjoy coming to work and feel proud of what we accomplish. Assistant General Manager Reports to: Restaurant General Manager The Assistant General Manager (AGM) oversees all Restaurant activities during...
Shift work
Bear Burger King 12163
Bear, DE
23 days ago
Assistant Manager
$70k
...started. If you want to grow your career with a high-energy team, this is a great opportunity. What You'll Do As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of...
Shift work
Weekend work
Afternoon shift
Join Parachute
Wilmington, DE
15 days ago
Assistant Club Manager
$63.75k
...Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships... ...closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible... ...of store operations, membership, front‑line, gas station, tire bay, maintenance,...
Weekly pay
Traineeship
Seasonal work
Flexible hours
Shift work
BJ's Wholesale Club
Newark, DE
1 day ago
Document Controls Specialist - Construction Records & Excel
...Newark, Delaware. The ideal candidate will have a bachelor's degree or equivalent experience along with proven experience in records management within a construction environment. Key responsibilities include maintaining document control systems and ensuring the accuracy of...
Contract work
Idexcel
Newark, DE
20 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Office Assistant Manager. Be the first to apply!