Mortgage Processor

Role Description

As a Mortgage Processor at RenoFi, you’ll play a critical role in helping families turn renovation plans into reality. You’ll manage your own pipeline of loans, work closely with loan officers, underwriters, and contractors, and bring both precision and urgency to every step of the process.

• Own your files from submission through closing, ensuring accuracy, completeness, and speed throughout every stage of the loan process.
• Review new loan submissions for completeness and accuracy, ensuring all required documentation is received.
• Communicate proactively, mostly via telephone, with borrowers, loan officers, investors, and contractors to gather missing items and resolve conditions.
• Prepare files for underwriting by verifying income, assets, liabilities, credit, and property documentation.
• Manage your active pipeline, tracking milestones, and ensuring all timelines are met or exceeded.
• Identify potential issues early and work collaboratively to prevent delays or last-minute surprises.
• Maintain detailed notes and updates in the LOS to ensure complete visibility for all stakeholders.
• Deliver an exceptional experience for homeowners and loan officers, balancing speed with precision.
• Support continuous improvement by sharing feedback on systems, workflows, and borrower experience.

Qualifications

• Minimum 3+ years of mortgage processing experience.
• Willing to communicate by telephone with internal and external customers.
• Strong knowledge of Agency, Non-QM, Portfolio, FHA, VA, and renovation loan products and guidelines.
• Familiarity with loan origination systems.
• Proven ability to manage multiple files simultaneously while maintaining accuracy and compliance.
• Strong written and verbal communication skills.
• Exceptional attention to detail and organizational ability.
• Positive attitude, accountability, and a desire to work in a collaborative, fast-growing environment.

Requirements

• Detail-oriented, organized, and driven professional.
• Proactive communicator who stays ahead of deadlines and keeps everyone informed.
• Natural problem-solver who finds solutions instead of excuses.
• Multitasker who thrives in a fast-paced, high-accountability environment.
• Team player who enjoys working closely with sales, underwriting, and operations partners.
• A learner who wants to grow with a company that’s defining the future of mortgage lending.

Benefits

• Competitive cash and equity compensation.
• Health, retirement, and other country-specific benefits.
• Flexible vacation policy.