Manager, Facilities Services

Choose To Make A Difference

Reporting to the Director, Facilities Services, the Manager, Facilities Services oversees a multi-location educational setting and manages the day-to-day operations of facilities (leased and owned) to provide a "Class A" environment for the students, faculty and staff at American Career College, West Coast University, and Administration, while properly and efficiently maintaining the properties and coordinating the facility needs of the schools. Works closely with all levels of management at American Career College, West Coast University and Administration to ensure thorough, accurate, and timely communication and distribution of information in adherence with company policies and procedures.

Essential Functions & Responsibilities:

• Assists in planning, coordinating, and supervising the performance of construction, capital improvement, and maintenance repair projects.
• Assures that outside services are properly completed/carried out in accordance with contracts, work orders, and WCU/ACC specifications.
• Supervise, evaluate, and manage performance of Facilities staff.
• Serve as one of the main customer service points of contact for the campuses and is responsible for responding to all inquiries or reported conditions in a timely manner in accordance with established departmental policies and procedures.
• Conduct and document regular campus inspections to monitor physical conditions, liability hazards, vendor performance, and assign relevant corrective/maintenance work as needed.
• Determines and initiates proper action(s) for expedited work requests for the purpose of ensuring sound maintenance practices and priority and urgency of operations.
• Manages Computerized Maintenance Management System (CMMS) including work order processing, administration, periodic reports, and identifying trends.
• Prepares project summaries for management review; sketches, cost estimates, descriptions, and recommendations.
• Assist in establishing schedules and methods for providing maintenance and repair services; identify resource needs, review needs with appropriate management, allocate resources accordingly.
• Participate in the preparation and administration of the operations and capital expenditure budgets; submit recommendations; monitor expenditures.
• Ensures daily responsibilities of building mechanics are completed and established procedures are followed.
• Assists with departmental real estate functions including administration of leases for all campuses.
• Works closely with the Director, Facilities Management to help oversee the day-to-day operations of facilities at all locations focusing on providing the most suitable and efficient working environment for students and associates while focusing on continual improvement and maintenance.
• Assists with development of an action plan and estimate requirements for resources management, labor, materials, and time required to complete projects as assigned.
• Prepares specifications, assembles and analyzes contracts and bids for proposed maintenance, improvements, and action plans for review by the Director of Facilities.
• Assists with insurance administration company-wide including processing of insurance claims. Maintains and renews all existing certificate of insurance policies and provides insurance requirements to vendors.
• Assists with departmental invoice coding and processing; tracks accounting accruals. Assists with clarification as needed.
• Participates in the monitoring and scheduling of facility-related activities, service/requests with contractors and special events coordination for campuses.
• Assists with the coordination of building space allocation and layout, communication services, and facility expansion.
• Assists with collection of property information and responding to informational requests.
• Provides progress and performance reports on properties as it pertains to property condition, facility needs, and requests.
• Participates in the development of operational and capital improvement budgets.
• Participates in construction/repair feasibility assessments including major equipment evaluations.
• Conducts and maintains relationships with industry trade associations and government and public service representatives.

Experience & Skills:

• Five to seven years of previous work experience in facilities or project management required.
• Four years of increasingly responsible facility maintenance experience including some lead supervisory experience.
• Prior work experience required or other demonstrated ability to make responsible decisions and accept accountability.
• Knowledge of construction documents and MEP (mechanical, electrical, plumbing) plans.
• Knowledge of building management and construction, systems and procedures, general management services and space utilization.
• Knowledge of business, construction, and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
• Experience with furniture and product specification.
• Experience with MS Office, particularly with Excel.
• Knowledge of operations, services, and activities of a building maintenance, repair, and construction program.
• Principles of supervision, training, and performance evaluation.
• Knowledge of applicable local, state and federal laws, ordinances, codes, and rules.
• Demonstrates excellent analytical, organizational and negotiating skills. Ability to negotiate favorable outcomes.
• Demonstrates a high level of business knowledge and project management discipline.
• Ability to use strong communication skills, both written and verbal.
• Must be able to communicate technical matters that can be broadly understood at all levels of organization. Ability to demonstrate strong supervisory and managerial skills, including strategic planning, assessment and evaluation skills.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; problem solving is required to analyze issues and create action plans.
• Ability to operate independently on multiple projects under tight deadlines and to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.
• Ability to adapt to changing work priorities.
• Ability to read and interpret building and city codes.

Minimum and Preferred Qualifications:

• Bachelor's degree in business, construction management, project management, engineering, or other related field preferred.
• Relevant industry certifications preferred such as LEED AP, PE, and/or PMP certifications. Current driver's license

CA Salary Range

USD $98,454.61 - USD $142,710.62 /Yr.

Bonus Eligible

Yes

WCU Company Overview

Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

WCU EEO Statement

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.