Enrollment Coordinator

Why Join JVS?

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of repairing the world and focused on helping our program participants achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs.

Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

The Role:

The Enrollment Coordinator will ensure accurate participant assessment, application review, and data entry in Salesforce. Collaborating closely with key teams, you'll contribute to outreach, program orientation, and document collection. Your role includes conducting assessments, program orientations, and providing feedback to candidates. Success will be measured by your impact on meeting enrollment goals and cohort targets.


Scope:

1. Review Applications: Thoroughly review and evaluate program applications to assess candidate suitability.
2. Conduct Assessments: Implement established assessment processes to accurately evaluate participant qualifications according to predetermined criteria.
3. Data Entry in Salesforce: Maintain accurate participant records by entering assessment data and other relevant information into Salesforce or similar systems.
4. Program Orientation: Facilitate program orientations to familiarize participants with program expectations, resources, and support services.
5. Coach Candidates: Provide guidance and support to candidates throughout the enrollment process, offering feedback and assistance as needed.
6. Manage Salesforce Funnel: Navigate participants through the enrollment funnel in Salesforce, triggering appropriate communication regarding acceptance or rejection status.

Qualifications:

• At least 1-2 years of relevant experience in a similar role, such as admissions, enrollment, or customer service.
• Experience with data entry and basic database management.
• Proficiency in computer applications, including Microsoft Office suite and ability to learn Salesforce.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks efficiently and prioritize workload effectively.
• Capacity to work both independently and collaboratively within a team environment.
• Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
• Commitment to providing excellent customer service to program participants and stakeholders.

What We Offer

• Annual Salary: $73,500-78,500
• 100% covered medical and dental plans for the employee
• Accrued sixteen (16) days of Vacation + accrued ten (10) days of Paid Sick Leave
• Paid federal and Jewish holidays
• 3% 403(b) retirement contribution match and 3% non-elective contribution
• Healthcare and Dependent Care FSA
• Pet Insurance Discounts
• Employee Assistance Program
• Professional development opportunities and $500 Work-From-Home stipend
• The expectation for this role is to work in our San Francisco office and/or worksites on a hybrid work schedule; JVS does not provide relocation packages
• 4 Day Work Week

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