Server Assistant

OVERVIEW

Jean-Georges’ first ever Private Membership Club; Chez Margaux. Chez Margaux is the first of its kind; offerings include an illustrious bar, a restaurant featuring modern-French cuisine, a lounge complemented with a Japanese-inspired menu, a caviar room, an after-dinner club, ‘Gaux Gaux’, a library, private dining spaces and much more.

THE BRAND

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants worldwide we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.  

Our ideal talent embodies both hospitality and a thoughtful approach to guest experiences, works well in a dynamic and fast-paced environment, and is passionate about providing superb hospitality to our members and their guests.

POSITION SUMMARY  

The Server Assistant will assist servers and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will assist with clearing dishware and setting up tables to ensure service runs smoothly. 

ESSENTIAL JOB RESPONSIBILITIES  

• Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests 
• Provide attentive and quality service to all guests during their dining experience 
• Actively participate during lineup
• Participate in restaurant service and team training 
• Ensure the work area is well stocked, and maintain the cleanliness of the workspace throughout the shift
• Ensure consistent communication with staff members, management, and the kitchen during service 
• Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities 
• Maintain a welcoming and orderly restaurant environment 
• Demonstrate knowledge of Department of Health (DOH) standards
• Ensure compliance with occupational, health, and safety standards 
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during, and after service
• Complete all assigned side work as assigned by management
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company

KNOWLEDGE, EXPERIENCE & SKILLS 

• Restaurant experience, especially in high-volume settings, is desirable.
• Previous related experience preferred.
• Dedication to delivering exceptional hospitality and guest satisfaction.
• Excellent interpersonal and communication skills.
• Well-organized and precise attention to detail.
• Ability to operate point-of-sale systems.
• Capable of following directions and executing tasks effectively.
• Commitment to maintaining high standards of cleanliness in both workspace and service areas.
• Professional and polished demeanor.
• Flexibility to work a varied schedule, including days, nights, weekends, and holidays.

PHYSICAL REQUIREMENTS  

• Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Must be able to lift, balance and carry up to 25 lbs.
• Ability to stand for prolonged periods of time and climb steps regularly.
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

COMPENSATION

The base pay range for this position is minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc. 

Jean-Georges is an Equal Opportunity Employer.