Wholesale Lead

Company Overview: MacKenzie-Childs is a leading home furnishings retail company known for its unique design, high-quality products and exceptional customer service. We specialize in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.Position Summary:The DTC Wholesale Lead is responsible for guiding and supporting the day-to-day execution of operational tasks within the fulfillment process for national wholesale accounts. This role ensures productivity and accuracy across designated areas of responsibility while providing functional direction to the DTC Wholesale team.Essential Job Duties and Responsibilities: (Additional duties may be assigned)Support and guide team members through the pick, pack, and ship processes to ensure order accuracy and compliance with customer requirementsMonitor workflow and delegate assignments to maintain department efficiency and fulfillment timelinesAssist with movement of merchandise and materials through each area of responsibilityEnsure internal process standards and client compliance protocols are consistently followed throughout the fulfillment cycleUse computers, mobile devices, and manual tracking to document and report order activity and performance dataMonitor supply and equipment needs and report volumes as necessaryPromote adherence to safety procedures, company policies, and respectful workplace behaviorSupervisory Responsibilities:This position provides functional guidance to Wholesale Picking & Packing Associates but does not have direct supervisory authority.Education and Experience:High school diploma or GEDPrevious experience in retail, e-commerce, distribution, or related field preferredExperience in a lead or team coordinator role is a plusSpecial Requirements:Ability to work occasional overtime and weekend work as required to meet business needsAbility to work in an open warehouse environmentLocation: Fulton, NYKnowledge, Skills, and Abilities:Strong organizational and multitasking abilitiesCapable of handling and processing large, complex workloadsAble to maintain productivity and accuracy under time constraintsFlexible and adaptable to shifting priorities and volumeAble to work independently with limited supervisionHigh attention to detail in reading, sorting, and recording dataIntermediate computer proficiency, including spreadsheets and emailProactive in improving processes and standardsStrong communication and collaboration skillsProfessional and composed under pressureMaintains a clean and orderly work environmentGood penmanship and reliable attendanceEquipment Used:Computer, mobile devices, printer, telephone, photocopier, fax machine, scanner, calculatorSoftware: Microsoft Outlook, Word, Excel, Internet BrowsersPallet jack, various hand and power toolsSafety Equipment: Safety shoesPhysical and Mental Requirements:Ability to sit, stand, walk, talk, hear, perform repetitive hand motions, use hands to finger, grasp, handle, or feel; push/pull with arms and reach; crouch, kneel, crawl, bend, and climb/balanceAbility to exert over 50 pounds of force occasionally, over 25 pounds frequently, and over 10 pounds constantly to move objectsClose mental and visual attention required for reading, data entry, and using a computer terminalEnvironmental Conditions:Work is performed in a warehouse environment with exposure to temperature changes, noise, and potential for physical injury.Salary Range: $19.50/hrBenefits:Competitive salary commensurate with experienceComprehensive benefits package including medical, dental, and vision coverage401K Retirement Savings + Company MatchPaid Vacation, PTO and HolidaysCompany sponsored life insurance and LTDHealth Savings Account + Company MatchGenerous Employee DiscountVerizon DiscountReferral Bonus ProgramOpportunities for professional development and career advancementMacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates. #J-18808-Ljbffr Mackenzie-childs Llc