Partner Liaison

Job Description

Job Description

Partner Liaison

Location : Southport, CT

Position Type : Full-time/Non-Exempt

POSITION SUMMARY

Lincoln Healthcare Leadership is seeking a Partner Liaison to play a key role in supporting our partner relationships and conference execution.

Companies sponsor Lincoln Healthcare Leadership conferences because they see our events as beneficial to their market positioning and business development efforts. We refer to these sponsors as conference “partners”.

The Partner Liaison position helps ensure our partners receive their promised business development and marketing/branding benefits, while maintaining a strong, customer service-oriented relationships with partner executives throughout the contracted lifecycle.

This is a highly collaborative role requiring strong attention to detail, communication, and the ability to manage multiple priorities in a fast-paced environment.

WHY JOIN LINCOLN HEALTHCARE LEADERSHIP?

At Lincoln Healthcare Leadership, you’ll be part of a team with a powerful purpose : elevating healthcare by inspiring leaders. Our mission is to drive excellence in healthcare leadership, strategy, and innovation through exceptional insights and exceptional communities; improving the U.S. healthcare system toward higher quality, lower cost, and more coordinated care.

Our values guide how we show up every day:

• Integrity – We do the right thing for our clients, our communities, and each other.
• Leadership – We communicate a bold, forward-looking vision for healthcare.
• Employee Centricity – We invest in our people and foster a supportive, energized environment.
• White Glove Service – We care deeply about delivering exceptional client experiences.
• Exceptional Quality – We hold a high bar in everything we do.
• Teamwork – We collaborate to achieve more together.
• Boldness – We think big, innovate, and challenge the status quo.

We are committed to being an employer of choice , prioritizing flexibility, well-being, and professional growth.

WHAT YOU’LL DO

Pre-conference Preparation & Conference Execution You will serve as the key coordinator in the delivery of partner benefits to partners of our annual Home Care 100 Executive Conferences (January and June).

• Ensure clear and timely communication and a positive conference experience
• Maintain a high-quality standard across all procedures and communications
• Manage partner inquiries (email and phone) with prompt and accurate support and follow-up

Sponsoring Partners’ Benefits Fulfillment & Coordination

• Deliver fulfillment of all partner benefits in conjunction with sponsor sales, operations and marketing teams

• Track sponsorship deliverables and results, communicating with and leaning on Sales as needed
• Coordinate with internal departments to ensure clear communication and execution of deliverables

REPORTING & COLLABORATION

This role reports to Partner Liaison Manager.

This role works closely with internal teams including Sales, Operations, and Marketing to ensure successful partner experiences and execution of conference deliverables.

WHO YOU ARE

We’re looking for someone who brings strong organizational skills, communication abilities, and a proactive mindset:

• Deadline-driven and detail-oriented: Able to manage multiple partners and ensure timely, accurate delivery of materials and benefits
• Strong interpersonal skills: Comfortable communicating with executives at all levels, including C-suite, and resolving issues diplomatically
• Assertive: Able to proactively follow up and obtain necessary information to meet deadlines
• Customer service-focused: Dedicated to guiding partners through the benefits delivery process and supporting their needs
• Strong writing skills: Communicates clearly and concisely regarding expectations and deadlines
• Administrative strength: Highly organized with the ability to manage high volumes of communication, scheduling, multiple process and documentation across teams
• Quality-driven: Committed to producing high-quality work that supports Lincoln’s reputation
• Enthusiastic, driven, and independent: Capable of managing complex workflows with minimal oversight

Additional Qualifications:

• Proficiency in Microsoft Office Suite (Outlook, Excel, Teams, SharePoint, OneDrive) or equivalent productivity software.

• Working knowledge working with customer relationship management (CRM) and event management platforms, such as HubSpot and CVENT, preferred.

• Ability to travel

LOCATION & TRAVEL

This role is primarily in the Southport, CT office with some flexibility for remote work during the week.

Limited Travel required to 2 conferences per year (approximately 4 days at each):

• Home Care 100 Winter – January 31-Februar 3, 2027 Ritz-Carlton, Orlando Grand Lakes, FL
• Home Care 100 Summer – June 13 – 16, 2027 The Grand America Hotel, Salt Lake City, UT

Additional travel is possible but not required (up to 2 more conferences, approximately 3-4 days each).

COMPENSATION & BENEFITS

We offer a competitive and thoughtful total rewards package, including:

• Annual base salary range: $60,000-$70,000
• Performance-based bonus eligible
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO, sick leave and paid parental leave policies
• Flexible work arrangements and remote work options where applicable
• Sabbatical eligibility
• Profit sharing after 1 year of employment