Microsoft Systems Administrator - SharePoint, Azure

Systems Administrator

Integration Services is looking for a Systems Administrator to assist the Enterprise Systems Team with monitoring, troubleshooting, and maintaining SharePoint servers. The duties of this position can be broad and may include such tasks as installing new workstations and other devices, adding, and removing individuals from the list of authorized users, archiving files, overseeing password protection and other security measures, monitoring usage of shared resources, and handling malfunctioning equipment. Selects, develops, integrates, and implements network management applications for Internet components. The Systems Administrator will be responsible for working on projects, systems, and/or issues of medium to high complexity, and will be expected to provide daily operations support, maintenance and administration for SharePoint Servers. This position requires ownership of complex issues in order to support Department business.

Bachelor’s or master’s degree in computer science, Information Systems, or other related field. Or equivalent work experience.

Must have experience with SharePoint Server with preference for version 2013 or higher.

Must have experience supporting SharePoint workflows through Microsoft PowerAutomate.

Must have experience supporting SharePoint site collections through the administrative portal.

Must have experience supporting SharePoint Designer 2013

Experience supporting SharePoint through the administrative portal and the use of PowerShell.

Experience with Office 365 SharePoint Online a plus.

Knowledge of PowerApps

Knowledge of Azure Cloud Services

Knowledge of Windows Server 2008, 2012, 2016, 2019.

Knowledge of IIS Administration a plus.

Knowledge of SMTP mail flow a plus.

This resource will primarily be tasked with supporting the SharePoint environment including, but not limited to the following:

Maintain and troubleshoot the SharePoint on-premises and online server environments including the installation of SharePoint updates, troubleshooting mail flow issues, installation of new SharePoint servers such as Search, Workflow, Designer, Power Automate and Power Apps tasks etc.

Coordinate server configuration and administration with multiple parties (DMS-Florida Digital Service, the customer, and contractors)

Troubleshoot end user (the customer internal and the public) issues

Make recommendations for future server and software upgrades

Maintaining, repairing, and upgrading network and computer systems

Monitor SharePoint systems and applications to ensure security, availability, and performance.

Establishes new SharePoint systems specifications by conferring with users; analyzing workflow, access, information, and security requirements.

Secures SharePoint systems by developing systems access, monitoring, control, and evaluation; maintaining documentation.

Prepares users by designing and conducting training programs; providing references and support.

Upgrades SharePoint systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.

Assists other areas of Enterprise Systems with issues, as applicable (e.g., Office 365, Azure, etc.,).

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Protects organization's value by keeping information confidential.

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Supports other IT staff, including developers

Other duties as assigned.

The submitted candidate must be able to apply the specific knowledge, skills, and abilities in the following areas:

Strong familiarity with all Microsoft Office products, specifically the Office365 (M365) software group.

The ability to multi-task, appropriately prioritize, work with minimal supervision, and achieve results in a fast-paced environment is required

Able to be trusted with sensitive information

Accountable team player who believes no task is too small or too big to tackle

Possess a high level of honesty and integrity in all matters

Experience at working both independently and in a team-oriented, collaborative environment

Advanced interpersonal, written, and oral communication skills

Excellent listening and interpersonal skills

Ability to conduct research into issues and topics as assigned

Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities

Must be able to learn, understand, and apply new things quickly

Ability to effectively communicate ideas

Highly self-motivated and directed

Keen attention to detail

Proven analytical and creative problem-solving abilities

Ability to effectively prioritize and execute tasks in a high-pressure environment

Strong customer service orientation

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step.

Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.

Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.

Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.

Flexibility: Is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.

Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.

Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.

Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team.

Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.