Systems Administrator

Job Title: Systems Administrator


Location: Tallahassee, FL 32311


Duration: Long term


MAX RATE- $45/.hr w2 Max

Telecommuting: The candidate must reside in Tallahassee, or the surrounding area, and report in office 5 days a week.

Experience


1. Must have knowledge of SharePoint Online and/or On-Premises administration, including site management, permissions, and content management.


2. Must have knowledge of supporting Power Platform applications, including Power Apps, Power Automate, and Power BI.


3. Must have knowledge of Microsoft products, including Office 365, OneDrive, and Teams, in an extensive environment.


4. Must have knowledge to troubleshoot and resolve system, application, and integration issues for Power Platform and SharePoint.


5. Knowledge of governance and compliance best practices within the Power Platform and SharePoint environments.


6. Knowledge of diagnosing and resolving technical issues using analytical and problem-solving skills.


7. Knowledge of basic network concepts and web-based application troubleshooting.


8. Knowledge of creating and maintaining user guides, technical documentation, and knowledge base articles.


9. Knowledge of IT service management platforms (e.g., ServiceNow) for ticket management and incident resolution.


10. Knowledge of IIS Administration a plus.

Primary Job Duties/ Tasks This resource will primarily be tasked with supporting the Power Platform and SharePoint environments including, but not limited to, the following:


1. Manage, maintain, and troubleshoot the Power Platform applications and the SharePoint on-premises and online server environments to ensure security, availability, and performance.


2. Establish new Power Platform and SharePoint system specifications by consulting with users and analyzing workflow, access, information, and security requirements.


3. Upgrade SharePoint systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.


4. Provide user support and resolve incidents related to Power Platform and SharePoint functionality, permissions, and access control.


5. Assist Power Platform users with simple applications, automated workflows, and dashboards.


6. Perform regular site audits, monitor usage, and ensure optimal performance for SharePoint.


7. Generate reports on usage, issues, and ticket resolutions for Power Platform and SharePoint.


8. Collaborate with end-users to understand requirements and recommend appropriate Power Platform and SharePoint solutions and enhancements to improve functionality, efficiency, and user experience.


9. Maintain documentation for Power Platform and SharePoint solutions, including design documents, best practices, user guides, and troubleshooting guides.


10. Conduct Power Platform and SharePoint training sessions and create knowledge base articles for common user issues.


11. Work closely with other business offices to ensure seamless integration with other enterprise systems.


12. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.


13. Protect the organization's value by keeping information confidential.


14. Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


15. Support other IT staff, including developers.


16. Other duties as assigned.

Job Specific Knowledge, Skills, and Abilities (KSAs) The submitted candidate must be able to apply the specific knowledge, skills, and abilities in the following areas:


1. Strong familiarity with all Microsoft Office products, specifically the Office365 (M365) software group.


2. The ability to multi-task, appropriately prioritize, work with minimal supervision, and achieve results in a fast paced environment is required Personal Attributes: 1. Able to be trusted with sensitive information 2. Accountable team player who believes no task is too small or too big to tackle


3. Possess a high level of honesty and integrity in all matters


4. Experience at working both independently and in a team-oriented, collaborative environment


5. Advanced interpersonal, written, and oral communication skills

Education


Bachelor's degree in Computer Science, Information Systems, or other related field. Or equivalent work experience