Teller II (Part Time) - FT. Worth University, Texas

Teller II

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

A Teller II has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.

Essential functions include:

• Serving customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
• Knowing and understanding the products and services offered by the Bank.
• Identifying customer needs and expectations by listening for clues. Seeking the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
• Presenting a neat and professional personal appearance, in accordance with bank policy.
• Assessing and effectively managing all risks associated with job function. Knowing and ensuring compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
• Developing a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
• Processing transactions for savings, checking, and loan accounts.
• Maintaining a neat and orderly work area.
• May assist in guiding and training new tellers.
• May allow customers access to safe deposit boxes.
• Cashing checks and processing savings withdrawals within assigned limits and in accordance with prescribed procedures.
• Selling certified checks within assigned limits.
• Balancing transactions daily.
• May service/balance ATM.
• May utilize the branch capture system.
• Knowing and following policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
• Knowing and following the branch's security and audit procedures and understanding the function and operation of the security devices.

Teller II functions include:

• More than 18 months experience.
• Demonstrated expertise in the Teller I job function and demonstrates willingness and ability to perform the duties of the Teller II position.
• Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities.
• Other duties as assigned.

Qualifications, education, and certification requirements include:

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service. Previous banking experience preferred.
• Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.

Training requirements/classes include:

• The SouthState Way New Team Member Orientation.
• Teller Foundations.
• All assigned Regulatory Compliance Training.
• Acknowledgement of all policies through DocuSign as assigned.
• Additional training may be required dependent upon experience.

Physical demands include:

• Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.

Work environment is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.

Travel may be required to come to meetings or training as needed.

Work location: 1300 S. University Dr., Ste. 100 Fort Worth, Texas 76107

Equal Opportunity Employer, including disabled/veterans.