Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to support contract-based collections and customer account follow-up efforts in Fountain Valley, California. This Contract position is ideal for someone who can communicate confidently with business contacts, manage outreach with consistency, and keep account records accurate and up to date. The person in this role will help strengthen receivable recovery activities while contributing to more efficient collection workflows and internal coordination.

Responsibilities:
• Manage outreach to business contacts and organizational decision-makers to address past-due accounts and encourage timely payment.
• Review daily receivable activity and determine which accounts require immediate follow-up based on balance status and aging.
• Place outbound calls and send written follow-up communications to resolve outstanding invoices and support collection goals.
• Record customer conversations, payment updates, and account actions in Google Sheets and related tracking documents.
• Maintain organized account notes so that all collection activity is clearly documented and easy to reference.
• Work closely with leadership to identify patterns, improve follow-up methods, and strengthen recovery results.
• Help refine collection procedures and communication workflows to improve efficiency and consistency across account management efforts.• At least 2 years of experience in accounts receivable, collections, customer service, sales support, or a related business function.
• Demonstrated ability to handle a high volume of outbound calls and follow-up communications with close attention to detail.
• Strong verbal and written communication skills with the ability to build credibility with business contacts.
• Solid organizational skills and close attention to detail when managing account records and outreach activity.
• Ability to work independently, manage competing priorities, and meet established follow-up timelines.
• Experience with commercial or B2B collections is preferred.
• Familiarity with process improvement, workflow development, or operational documentation is a plus.
• Proficiency in accounts receivable activities such as billing support, cash activity review, cash applications, and collection processes is beneficial.