Customer Care Professional

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Requisition #: 14081 Functional Area: Inside Sales; Account Management; Marketing Employment Type: Full-Time Work Options: Remote / Work from Home in the US #LI-Remote Work Hours: Standard Business Hours Inside Sales Careers - Work from Home

Join our growing sales team of 600+ associates at J. J. Keller as we help employers protect people and the businesses they run. We are seeking people focused , energetic , goal-driven individuals who have a passion for helping others. The Sales Development Representative position in the J. J. Keller Sales Academy is a lucrative role with a direct career-path to an Inside Sales position upon completion of the program.

How You'll Succeed in the Sales Academy at J. J. Keller

Working from your home, you will:

• spend 30% of each month developing your knowledge of our company and the customers we serve, as well as, how to position and sell the solutions we offer
• spend the remaining 70% of your time on the phones implementing the training provided while developing your sales skills

Qualifications We're Seeking:

• *

Customer interaction experience* (such as sales support, retail sales, hospitality, food service, customer service, etc.)

• Bachelor's or associate degree preferred, high school degree or equivalent required
• A positive attitude and the desire for a career in sales

What's in it for you?

• *

Sales Academy: $49,000 - $50,000* total annual target (hourly pay plus monthly incentive program)

• Once promoted into* Inside Sales ,* the average total annual target increases to* $53,000 - $62,000 *(hourly pay plus monthly uncapped incentive program).

• Participation in* fun sales contests* and a variety of recognition programs .
• 40-Hour Work Week, Monday through Friday
• Annual Reviews and Pay Raises
• 401(k) with Employer Match + Annual Profit Sharing
• 17 Days Paid Time Off + 9 Paid Company Holidays
• Medical / Dental / Vision Insurance
• Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates regardless of where you live
• IT / Computer Equipment Provided

Advancement Opportunities - Inside Sales Career Path:

Upon completion of the Sales Academy program, associates will transition into an Inside Sales position , where you'll consult with new and existing customers to uncover challenges in their workplace and partner with them to find solutions to keep their employees safe. As an Inside Sales Representative working from your home, you will:

• Proactively engage customers using an outbound sales call approach
• Manage a sales pipeline and develop accounts to uncover and close new sales opportunities
• Collaborate with customers in the Transportation, EH&S and HR industries

J. J. Keller is a time-tested industry leader offering Safety Forms & Supplies, Digital & Printed Publications, Training, Consulting and Outsourced Services, and Mobile, Cloud & Online Safety Management Tools. We have a highly supportive, ethical and remote-friendly culture, with 60% of our associates working from home.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required.

We Protect People & The Businesses They Run™

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

*J. J. Keller History:* November 1, 2025, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

*J. J. Keller Career Stories*: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

*J. J. Keller Earns 7th Great Place to Work Certification™:* Click HERE to find out what makes J. J. Keller great.

*J. J. Keller Certified as a Top 100 Most Loved Workplace® in America:* Click HERE to find out why our associates LOVE working at J. J. Keller.

*2025 Top Company for Women to Work for in Transportation:* Click HERE to learn more about this prestigious recognition.

J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $49,000.00 to $55,000.00 which varies depending on factors including, but not limited to, a candidate's overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

If you experience system-related issues or need assistance with the online application, please call View phone number on us.edajobs.com.

*Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment *if your referral is hired.

_J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class._

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Day shift
• No nights

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work Location: Remote