Average salary: $47,500 /yearly
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- A dynamic customer service company is seeking a fully remote Customer Support & Retention Advisor to enhance customer satisfaction through effective appointment scheduling and account management. Ideal candidates must possess excellent communication skills and a solid background...CustomerRemote work
Smart Start
United States16 hours agonew $75k - $86k
...marketing firm in Orlando is seeking a Client Success Manager to lead client onboarding, drive retention, and ensure client satisfaction. You will serve as the voice of the customer, managing over 125 client accounts. The ideal candidate is proactive, highly empathetic,...CustomerRemote workLean Marketing
United States1 day ago- A growing customer service company is seeking a Customer Support & Retention Advisor to engage with customers regarding appointment scheduling and account inquiries. This role is fully remote, ensuring a flexible work environment. Candidates should have prior customer...CustomerRemote workFlexible hours
Smart Start
Houston, TX1 day ago - A customer service-focused company in the United States is seeking a Customer Support & Retention Advisor. This fully remote position involves engaging with customers regarding appointment scheduling and account inquiries while maintaining a positive customer experience...CustomerRemote work
Smart Start
Doral, FL1 day ago - A customer service organization is seeking a Customer Support & Retention Advisor who will engage with customers for appointment scheduling and service inquiries. This fully remote role involves managing calls, assisting with service processes, and providing solutions to...CustomerRemote workFlexible hours
Smart Start
Carson City, NV1 day ago - A client-focused company based in the United States is seeking a Customer Support & Retention Advisor to manage calls and assist customers with appointment scheduling and account inquiries. You'll work in a fully remote environment, enjoying uncapped commissions and a...CustomerRemote work
SmartStart
Las Vegas, NV1 day ago - A community-focused organization is seeking a Customer Support & Retention Advisor to manage customer interactions regarding appointment scheduling and account inquiries. This fully remote position requires experience in customer service and exceptional multitasking abilities...CustomerRemote work
Smart Start
Mesquite, TX1 day ago - A leading customer support firm is seeking a Customer Support & Retention Advisor to engage with potential customers and provide exceptional service. This remote role requires handling calls related to appointment scheduling and account inquiries, emphasizing retention...CustomerRemote work
Smart Start
United States2 days ago - A growing customer service company is seeking a Customer Support & Retention Advisor to engage with customers regarding appointment scheduling and account inquiries. Ideal candidates should have a high school diploma and at least 6 months of customer service experience...CustomerRemote work
Smart Start
La Marque, TX1 day ago - A leading customer support firm is seeking a Customer Support & Retention Advisor to manage customer appointments and inquiries. The role involves engaging with customers to enhance retention through empathetic communication and support. Ideal candidates should possess...CustomerRemote workFlexible hours
Smart Start
Manassas, VA1 day ago - A leading customer support firm is seeking a Customer Support & Retention Advisor to engage with potential customers regarding appointment scheduling and account inquiries. This remote position offers competitive hourly pay with performance-based commissions. Ideal candidates...CustomerHourly payRemote work
Smart Start
Lake Ozark, MO2 days ago - ...To support a growing customer success team, the remote Client Retention Specialist will educate clients on financial hardship programs, deescalate concerns from upset clients, and navigate the CRM system to maintain accurate records while striving to retain clients and...CustomerRemote work
Virtual Vocations Inc
United States4 days ago - Phocas Ltd is seeking a Head of Customer Success to own GRR and CSQLs across UK, Australia, and the US. You will design scalable CS methodologies... ...future leaders, and build cross-functional trust to make retention a company-wide priority. This leadership role requires...CustomerRemote job
- HealthJoy, LLC in Tampa, Florida is seeking a seasoned Customer Success leader to own revenue retention across our employer client base. In this role, you will lead a talented team and advance an AI-native approach to customer lifecycle management. The ideal candidate...CustomerRemote job
- ..., lifecycle campaigns, and self-serve resources. You’ll drive retention, adoption and upsell while coaching a growing team in a fast-paced... ...and Support to deliver scalable education, onboarding, and customer experiences, embedding AI workflows and shaping the SMB...CustomerRemote work
$225k - $250k
Grüns is seeking a VP, Retention and LTV to manage the customer lifecycle, focusing on retention and loyalty strategies. The role involves leading a team of three, ensuring personalized communication through various channels, and enhancing customer experience. The ideal...CustomerRemote job- Phocas Software is seeking a visionary Head of Customer Success to own GRR and drive proactive retention across regions. You will design scalable CS methodologies, build future leaders, and partner with Sales, Professional Services, Support, and Product to ensure customers...CustomerRemote job
- HealthJoy, based in Tampa, is looking for an experienced leader in Customer Success responsible for driving retention and enhancing revenue across employer-client relationships. The ideal candidate will have over 8 years of experience in account management and knowledge...CustomerRemote job
- Fundraise Up is seeking a Senior Product Manager, OX Growth to own retention, adoption, and expansion across active organizations. You will... ...validate interventions before delivery, driving measurable impact on APV and ARR per Active Customer. #J-18808-Ljbffr Fundraise UpCustomerRemote job
- A leading customer service company is seeking a Customer Support & Retention Advisor to engage with customers via phone. This fully remote role involves managing appointments, addressing account inquiries, and using empathetic communication to secure customer retention...CustomerRemote work
Smart Start
United States3 days ago - IONOS is seeking a Retention & Lifecycle Manager (Marketing) in Philadelphia. You will own retention, reactivation, and churn-prevention... ...and offline channels, using cohort and NPS insights to boost customer lifetime value. The role blends data analytics with AI-driven...Customer
- Trupanion in the United States is seeking a remote Customer Retention Specialist to handle inbound calls and emails from policyholders looking to cancel. You will re-educate customers on coverage value, work to resolve objections, and de-escalate emotionally charged conversations...CustomerRemote jobFull time
- ...Matthews Agency | Gainesville, GA Build Relationships. Keep Customers Happy. Grow Your Career. Are you a licensed insurance... ...? Lee Matthews Agency is looking for a Customer Service & Retention Specialist to join our team in Gainesville, GA. This role is...CustomerWork from homeFlexible hours
Lee Matthews Agency, Inc.
Gainesville, GA2 days ago - ...To support client retention efforts, the full-time Retention Specialist will manage cancellation and refund requests, conduct win-back... ...and client communication 5+ years of experience in retention, customer success, or account management with proven results Experience...CustomerFull timeLocal areaRemote work
Virtual Vocations Inc
United States3 days ago - ELVTR is seeking a Lead Retention Specialist to own the customer retention process and protect revenue while delivering a superior customer experience. You’ll partner with Billing, Sales, Finance, and Operations to resolve issues, recover revenue, and reduce refunds in...CustomerRemote job
- A leading educational consultant is seeking a Retention Specialist to join its Customer Success Team. This full-time remote position involves engaging customers through problem-solving and critical thinking to improve retention. The ideal candidate will have experience...CustomerRemote jobFull timeFlexible hours
- A Global Insurance Company is seeking a Customer Service Representative for a remote role. You will deliver exceptional service to group... ..., handle inbound and outbound calls, and support customer retention. Candidates should have at least 1 year of experience and a high...CustomerRemote job
- Cascade Residential Servi is seeking an experienced Marketing Manager to lead our existing customer marketing efforts in Tampa or remote. The role focuses on retention, loyalty programs, and customer communications to ensure our customers continue to choose us for home...CustomerRemote job
- A leading lifestyle brand is seeking a Lifecycle & Retention Marketing Manager to enhance customer relationships through email and SMS strategies. This role involves strategy ownership, report management, and growing revenue from owned channels. Successful candidates will...CustomerRemote job
- Teleperformance is seeking a Customer Support Retention Expert in the United States to be the primary contact for clients, handling inbound and outbound inquiries with professionalism. You will use web-based tools to resolve questions and ensure a positive customer experience...CustomerRemote job
