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Remote Customer Success Manager: Grow Revenue & Retention

Bigcommerce

Austin, TX
  • Remote job

Bigcommerce is seeking a proactive Customer Success Manager to own a portfolio of named customer relationships and drive net revenue retention through onboarding, adoption, renewals, and expansion. You’ll manage risk, influence product adoption, and partner with Sales on upsell opportunities to maximize long-term customer value. You will engage with executives through strategic reviews, build trusted relationships, and ensure successful outcomes across the customer lifecycle in a remote-first #J-18808-Ljbffr Bigcommerce

Vacancy posted 25 minutes ago
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