Membership Sales Manager

Job Description

Job Description

Benefits:

• Employee discounts
• Free uniforms
• Training & development
• Wellness resources
• Competitive salary
• Opportunity for advancement

Are you a people-first, wellness-loving self-starter with years of experience in a customer-facing sales role? Do you light up a room, build connections easily and naturally coach your coworkers? If so, we’d love to meet you!

Perspire Sauna Studio is seeking a Membership Sales Manager to join our passionate NYC team. You’ll be a key leader in our studios—driving membership growth, coaching a high-performing team, and delivering an exceptional guest experience in a wellness-centered, inclusive environment. You will be working 35-40 hours per week over 5 days that include weekday evenings and every weekend . You will be assigned a combination of remote support hours and in-person shifts that alternate between the following 2 studio locations based on a monthly schedule:

• Perspire Flatiron : 50 West 23rd St., New York, NY (Manhattan)
• Perspire Williamsburg: 191 N 8th Street, Brooklyn, NY

About Our Company
Perspire is a chain of over 100+ independently owned wellness studios offering Infrared Sauna, Red Light and Contrast Therapy. We credit our success to our dedicated team members who truly share a passion for wellness and customer service excellence. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members while constantly delighting our customers in a calm, clean and welcoming environment. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Here's what you’ll do as a Membership Sales Manager:

• Master the front desk: Enthusiastically greet and engage with all guests in studio while developing a personal rapport with our regulars. Multitask at the front desk while managing bookings, check ins/outs, sales pitches, membership changes, retail inventory and guest  communications.
• Administer studio tours: Educate guests on the benefits of sauna/contrast therapy and promote the benefits of regular sauna use
• Drive In-Studio Sales: Sell membership, package and retail product sales with confidence while working the front desk, setting the pace in  sales goals and commissions for the entire team.
• Drive Outbound Sales: Proactively make high-energy phone calls and text messages to get warm leads to book their first appointments, close missed sales after first-guest visits, and win back lapsed former members.
• Coach the Team: Train Sales Associates on our sales process and front desk duties, coach on behavior and energy,  share feedback with management, and set the tone for professional and personal growth.
• Community Outreach: Reach out to local business partners, schedule and attend 4 community events per month, leading grassroots marketing outside the studios to spread awareness in the community and sign up first-time guests. 
• Support Operations Management: Regularly act as Manager on Duty (MOD): Manage the in-studio team during opening hours, support team coverage, ensure smooth daily flow, and uphold studio and guest service standards.
• Deliver Excellence: Help guests feel seen, supported, and excited to return. Handle guest questions or concerns with care and professionalism.
• Oversee Facility Maintenance: perform routine cleaning duties and oversee studio cleanliness and inventory.
• Physical demands : standing, lifting and carrying laundry and towels, and using cleaning chemicals. 

What You Bring

• 5+ years of customer-facing sales experience , with a proven track record of exceeding sales goals, outperforming peers and growing team responsibilities
• A competitive and self-driven nature–you're a self starter and you like to win!
• Strong interpersonal skills—you’re approachable, clear, and inspiring
• A passion for health and wellness (sauna users to the front!)
• Natural leadership—you uplift others, stay calm under pressure, and lead by example
• Flexible availability (evenings, weekends, ad-hoc support)

We Offer

• Positive, upbeat and diverse working environment welcoming to people of all backgrounds
• Gain marketable skills! Ongoing 1:1 support and coaching sessions
• Unlimited use our Infrared Saunas / Red Light Therapy for yourself and one free guest passes per month for a friend
• Free workouts and discounted products or services at neighboring businesses
• Growth opportunities in studio management
• Paid Safe & Sick Leave up to 40 hours per year
• A general manager and owner who know your name and is always reachable

Compensation:

• Starting pay of $25 per hour , paid every 2 weeks, plus uncapped commissions on package sales and membership sales after renewal
• Pay raise to $26/hour after 90 days and $27/hour after 6 months , subject to: no unexcused lateness or absences, consistent professionalism and compliance with company policies, 100% training completion, meeting minimum sales and outreach performance metrics.

Shortlisted candidates may be requested to complete an online assessment.