Retail Sales Jewelry Clerical, Northpark Center - Part Time

Job Overview As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority. Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12–24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Merchandise discounts Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. What You Will Do Acknowledge customers in a friendly and helpful manner Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return‑to‑vendor merchandise Merchandise jewelry cases for new products, season changes, special events and clearance sales Pack customer sizing and repair orders for outbound shipment to the Jewelry Center Organize and file shipping, receiving, customer sizing, repair, sales and return documentation Assist in the inventory process and monitor supply levels Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS) Maintain orderliness and cleanliness of jewelry counters and area Adhere to Asset Protection and inventory control and compliance procedures Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Who You Are Flexible availability, including days, evenings, weekends and holidays Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues Enjoy working as part of a team, as well as independently Resourceful and able to adapt quickly to changing priorities No prior education or experience required Essential Physical Requirements You Will Perform Maintaining a stationary position, walking and reaching with hands and arms Frequent use of computers and handheld electronic equipment Reaching, crouching, kneeling, stooping, color vision and climbing ladders Lifting and moving items weighing up to 25 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story – Apply Today! This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. Eligible for Sales Commission. #J-18808-Ljbffr Macy's