Body Shop Customer Service Representative - Bear Collision

Hertrich Family of Automobile Dealerships

Body Shop Customer Service Representative - Bear Collision

The Hertrich Family of Dealerships is looking for a Customer Service Representative / Administrative Assistant to join our busy Collision Center. If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.

Why Choose Hertrich?

Medical, Dental, Vision and Life Insurance for you and your family
Short & Long-Term Disability Options
401(k) with Employer Match
Paid Vacation, Holidays & Sick Time
Employee Vehicle Purchase Discounts
Career growth with a large dealership/collision center organization

We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.

What You'll Do

Provide friendly, professional customer service in person and over the phone
Support daily office operations within the collision center
Handle accounts payable/receivable, deposits, receipts & petty cash
Assist with insurance processing, data entry, and documentation
Maintain accurate files, reports, and records
Coordinate with team members to ensure smooth workflow
Perform additional administrative tasks as needed

What We're Looking For

Strong customer service and communication skills
Professional appearance and positive attitude
Detail-oriented, organized, and dependable
Self-motivated with the ability to multitask
Computer skills required (QuickBooks or similar a plus)
Bilingual (Spanish) is a plus but not required
High School Diploma or GED required
Valid Driver's License

Ready to Get Started?

If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you! Apply today and join the Hertrich team of Collision Center professionals! We are a diverse, inclusive, equal opportunity employer that provides a collaborative, drug free organization.

Hertrich Family of Automobile Dealerships

Apply

Vacancy posted 21 hours ago

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