Service Advisor

Job Description

Job Description

Responsibilities:

• Greet and assist customers, understanding their vehicle concerns.
• Coordinate with the service department to schedule and prioritize repairs.
• Provide transparent cost estimates and explain invoices to customers.
• Educate customers on preventive maintenance and optimal vehicle performance.
• Address and resolve customer concerns promptly and professionally.
• Maintain accurate records of transactions and customer interactions.

Qualifications:

• Previous experience in automotive service advisory roles preferred.
• Strong interpersonal and communication skills.
• Basic knowledge of automotive systems and maintenance.
• Ability to multitask in a fast-paced environment.
• Proficient computer skills, including service management software.

Benefits:

• Competitive salary with performance-based incentives.
• Employee benefits including medical, dental, vision, and more.
• Professional development opportunities.
• Employee discounts on services and products.

If you're customer-focused, have automotive service experience, and thrive in a dynamic environment, apply for our Service Advisor position and contribute to our commitment to customer satisfaction.