Team Leader
$78kCenter for Alternative Sentencing and Employment Services
Job Title: Team Leader, IMT Job Summary: CASES seeks a supervisor to manage Choices ATD Program serving youth awaiting disposition in Bronx & Manhattan Family court. Our goal is to provide advocacy, resources, trusting relationships, educational support, and engaging activities. The ideal candidate will be a hands-on supervisor who seeks an opportunity to train, support, and uplift a team.
Choices Alternative to Detention (ATD) aims to help young people who have a case in Family Court gain; competence, confidence, positive connections with peers and adults, build character/self-esteem, contribute to their communities, and reduce their involvement in the criminal legal system. Under the direction of the Supervisor, the Coach works with young people and their families to develop goals around education, health and wellness, youth development, and reduction in recidivism. The objective of this role is to ensure participants and their families receive opportunities to engage in creative and enriching services that are; strengths-based, culturally relevant, support participants and their families in achieving their self-identified goals, aid in the process of reducing recidivism, and are adherent to the core principles of risk, need and responsivity. This position requires flexible hours as programming/activities can go until 7 pm on some days. There is an opportunity for creativity while developing programming and engaging activities. Salary: The salary for the Team Leader is $78,000.00. Shift Hours: The Team Leader is full-time Monday through Friday 9am-5pm shift. Location Address: 424 East 147th Street, Bronx, NY 10455. As needed to court, CASES offices, community visits, partnership meetings
Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). Maximum 1 remote workday per week.
What you will be doing:
35 hours per week excluding breaks
Choices Alternative to Detention (ATD) aims to help young people who have a case in Family Court gain; competence, confidence, positive connections with peers and adults, build character/self-esteem, contribute to their communities, and reduce their involvement in the criminal legal system. Under the direction of the Supervisor, the Coach works with young people and their families to develop goals around education, health and wellness, youth development, and reduction in recidivism. The objective of this role is to ensure participants and their families receive opportunities to engage in creative and enriching services that are; strengths-based, culturally relevant, support participants and their families in achieving their self-identified goals, aid in the process of reducing recidivism, and are adherent to the core principles of risk, need and responsivity. This position requires flexible hours as programming/activities can go until 7 pm on some days. There is an opportunity for creativity while developing programming and engaging activities. Salary: The salary for the Team Leader is $78,000.00. Shift Hours: The Team Leader is full-time Monday through Friday 9am-5pm shift. Location Address: 424 East 147th Street, Bronx, NY 10455. As needed to court, CASES offices, community visits, partnership meetings
Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). Maximum 1 remote workday per week.
What you will be doing:
- Attract, develop, coach, and retain team members, empowering them to elevate their competence, impact, and performance
- Promote staff development and competence through coaching, and structured supervision
- Facilitate cohesive team functioning that enables staff to perform and deliver services to the highest level
- Develop strong working relationships with community partners
- Facilitate weekly team meetings and individual supervision
- Ensure timely and quality data completion to promote real-time data reporting and performance measurement
- Maintain fiscal responsibility for program funds, including petty cash, and carfare
- Act as an escalation contact for staff in addressing complex and risk management situations, informed by crisis intervention, resolution, and knowledge to disrupt and respond to potential violence - this includes going into the field for complex cases with coaches
- Meet with Director weekly for supervision
- Work flexible hours when required
- Other duties as assigned by Director
- 5 years of experience working with court-involved youth
- 2 years of supervisory experience
- A belief and interest in working collaboratively with communities, youth and families
- Strong communication skills, both written and oral
- Ability to be creative and flexible
- Commitment to active youth engagement through collaboration with youth and their families
- Trained in or committed to training to become competent in a CBT, harm reduction and trauma informed approach as a means of engaging young people
- Experience developing relationships with schools, community-based organizations and/or other service providers
- Bilingual (English/Spanish) preferred
- Strong commitment to social justice and the CASES mission
- Individuals with lived experience are encouraged to apply
- Medical
- Dental
- Vision
- Vacation and Paid Time Off - starting at 25 days
- 12 Paid Holidays per year.
- Retirement 403(b) Competitive matching up to 6%.
- Employee Referral Program
35 hours per week excluding breaks
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Team Leader in New York, NY vacancy
- ...planning process. This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team. Key Responsibilities Communicate with clients regarding travel inquiries and requests Provide guidance on travel options,...SuggestedFull timePart timeRemote workFlexible hours
$150k - $170k
...targeted experiences, relied on by some of the world’s most iconic brands.But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact - both in the products we ship and the way we show up...SuggestedWork at officeLocal areaFlexible hours- ...platform. We're looking for someone to join the Swish Customer Support team and build our customer support function for our new product... ..., no ego, no drama, high accountability High ownership: Leaders here solve, not wait No ego: We review, take feedback, fix mistakes...SuggestedWork at office
- ...Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a... ...Customer Satisfaction (CSAT), queue management, and hands‑on technical team leadership. You will lead service desk operations spanning DCSA’...SuggestedContract workFor contractorsWork at office
- ...Steno seeks a Customer Support Lead to coach a remote team of 8 agents. You will shape workflows, monitor metrics, and drive escalation handling quality. A data-driven leader with 3+ years in customer support and 1–2 years in leadership will excel in optimizing call and...SuggestedRemote work
- ...support playbooks Shaping the product — being the voice of the customer internally, identifying gaps and opportunities Growing the team — eventually hiring and training the next support person This is a doer role. You'll spend your first weeks answering tickets, your...
$119.6k - $213.2k
Lead Projects. Develop Talent. Deliver Results.WSP is seeking a Senior Project Manager / Team Leader to support the continued growth of our NY/NJ water business. This role is ideal for a leader who enjoys building teams, improving project delivery, and helping create a...Local areaFlexible hours- ...processing on‑chain transactions, and believes AI fundamentally changes how support organizations scale. You'll join a lean, high‑caliber team with outsized impact on how this company operates as it enters its next phase of growth. Support Operations & Team Leadership Build...Live inWork from homeMonday to ThursdayShift work
$25k - $75k
...Step-by-step onboarding and ongoing support Opportunities for growth and advancement based on performance Supportive and collaborative team environment $25,000 - $75,000 a year Work Environment This is a remote role requiring a reliable internet connection and the ability...Remote workFlexible hours$40k - $50k
...Resource Innovations is seeking a Customer ServiceCoordinator to join our growing team in Arizona. We are seeking a highly skilled and motivated Coordinator with a strong background in energy programs, contractor coordination, and customer service to support the delivery...For contractorsLocal areaRemote workShift work$18 per hour
.... Customer Service Coordinator must be well-informed, courteous team members who provide our internal and external guests with excellent... ..., and responds to related guest inquiries. Acts as a service leader and role model championing property service programs. Maintains...Hourly payWork at officeLocal area- ...booking efficiency and customer retention. Collaboration & Coordination Coordinate closely with customer service, dispatch, and field teams to ensure seamless service delivery. Support internal communication to improve workflow efficiency and customer satisfaction. What...Full timeRemote work
- Category/Area of Expertise: Retail Operations Job Requisition: 539762 Address: USA-GA-Ringgold-95 Poplar Springs Road Store Code: Store 02543 Front End (7233238) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve ...Flexible hours
- ...Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can... ...passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience...Work experience placementLocal areaRemote workFlexible hoursShift work
- ...supermarket in the United States to document that all its seafood products were sustainably harvested. FT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race,...Local area
$32.03 - $35.22 per hour
...Title: Customer Service Team Lead Location: Upper East Side Org Unit: Call Center Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $32.03 - $35.22 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this...Work at officeLocal area$45k - $55k
...before the sale close and after to prepare for delivery. They provide wrap around support that ensures the customer and Commercial Team receive a consistent, high-quality sales experience. The ideal candidate brings a strong customer service orientation, exceptional attention...Hourly payFull timeWork at officeRemote workMonday to Friday2 days per week3 days per week- A fast-growing technology startup in New York City is searching for a Customer Operations Lead. This full-time, onsite role requires strong communication skills, an ownership mentality, and the ability to thrive in a fast-changing environment. You will own the customer...Full timeRelocation package
- ...providing superior, integrated technology that meets the evolving needs of its customers and consumers Job Summary The Customer Service Team Lead is a leadership role responsible for supporting the Customer Service team in delivering exceptional customer experiences while...Worldwide
$19 - $20 per hour
...urgency and empathy Analyze and interpret delivery data to identify trends Execute workflows to meet SLAs Collaborate with internal teams to improve processes Qualifications: Bachelor’s degree or equivalent work experience 2+ years project coordination experience (technology...Contract workWork experience placementRemote workWeekend work$28 per hour
...About the role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team! Our ideal candidate is someone who has knowledge of the WarriorBabe products, specifically the WarriorBabe VIP Program, and is passionate...Hourly payFull timeImmediate startRemote workMonday to FridayFlexible hoursAfternoon shift$17 - $18 per hour
...Customer Service Team Leader, Garment District New York, New York Chef-In-Training Restaurant Team Member $17-$18/hour depending on experience + $2-3/hour in tips + MORE BENEFITS! About The Role: The next generation of chefs are evolving in DIG restaurants. Our scratch...Full timePart timeLocal areaFlexible hours- ...Success Lead , you will be responsible for leading and running a sub-team of Customer Success Managers and/or Associates and leading the... .... Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with...Work at officeRemote workWorldwideFlexible hours
$125k - $250k
..., Amjad Masad, Clem Delangue and many other operators/technical leaders. Basis is on the frontier of building production-grade, long-horizon... ...accounts directly while hiring, building, and leading the CS team. You'll write the CS playbook, own renewal performance, and...Full timeWork at office- ...Build the Customer Success function, not just manage it. Most Customer Success leadership roles ask you to inherit a mature team and optimise around the edges. This isn't one of them. We're looking for someone who wants to build. As our first dedicated Customer Success...Work at office
$86k - $160k
...Customer Success Team Lead (Commercial) – High-Growth SaaS Scale-up New York (Hybrid) – $86,000--$160,000 + Benefits We're hiring a Commercial Customer Success Team Lead for one of Europe's fastest-growing SaaS scale-ups, now rapidly expanding in the US. Already supporting...- As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot...
$44.79k - $67.19k
...need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the... ....The Remote Customer Success Lead is a critical frontline leader and subject matter expert responsible for managing complex, urgent...Work experience placementRemote work$65k - $80k
...and upsells. Foster close partnerships cross‑functionally with teams such as Professional Services, Product, and Support to ensure timely... ...™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach...Full timeRemote workShift work$230k - $260k
...Who We AreNotion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Leader. Be the first to apply!
Related searches
- team lead data science New York, NY
- meat team leader New York, NY
- team leader mental health New York, NY
- disability team leader New York, NY
- quality control team lead New York, NY
- group project manager New York, NY
- talent management leader New York, NY
- site leader New York, NY
- after school program leader New York, NY
- merchandise team leader New York, NY


