Safety & Security Assistant

Safety & Security Assistant

As part of the Garden's growing team, we seek a Safety & Security Assistant who will ensure the safety of Garden visitors, guests, and employees, while enforcing Garden policies and procedures. This position reports to the Visitor Experience & Events Director and works closely with other Garden staff members.

Essential Job Functions

• Patrol grounds to ensure the security of all buildings and Garden interior and exterior areas, including Garden paths.
• Assist with parking and directing traffic as needed.
• Prepare accurate and clear reports of accidents, illness, theft, vandalism, or any other unusual occurrences.
• Enforce Garden rules and policies for our visitors and guests.
• Communicate effectively and efficiently while maintaining a positive demeanor with visitors and staff.
• Ensure that all private events follow the schedule as outlined in the executed rental agreement, denying access until the beginning of the rental, and ensuring that teardown is completed promptly.
• Follow emergency safety plans implemented by the Garden, communicating areas for improvement when appropriate.
• Maintain relationships with local law enforcement and other authorities that may assist in the event of emergencies.
• Follow proper opening and closing procedures.
• Perform a variety of routine tasks which can involve any systems within the Garden, including, but not limited to, maintaining garden pathways and leaf removal from the event area.
• Perform small jobs and other duties as assigned by the supervisor.

Requirements

• High school diploma or equivalent is required.
• The ideal candidate will have previous experience or training in security.
• Must have collaboration and creative problem-solving skills.
• Must be able to communicate clearly and tactfully.
• CPR certification and first aid training are a plus.
• Must have or be willing to obtain clearances and required background checks (Child Abuse Clearance, PA State Police Background Check, Fingerprint Background Check, valid driver's license).

Work Conditions

• Must be able to work a flexible schedule, including weekends, both day and evening shifts (sometimes until 11 pm or later), and occasional holidays.
• Ability to lift and carry up to 30 pounds periodically.
• Must be able to walk and stand for long periods of time and work in all weather conditions.
• Typically, this is a 15-20 hours per workweek position, and hours fluctuate seasonally. Flexible hours will be required for Garden-related functions.