Senior Project Manager

Role Description

The Senior Project Manager plays a critical role on the Client Services Team. You will operate as a relationship manager and point of contact for the client leading the implementation of the Fluxx platform. You will oversee and drive all aspects of project management relentlessly and professionally, from project planning and initiation through the implementation lifecycle, assuming accountability for all end results. This is a full time exempt and remote position. Candidates must be located in the United States.

What you will be doing:

• Be well versed and experienced in all aspects of project management, including:
• Executing projects according to a determined timeline, methodology, scope, and budget
• Tracking and reporting on progress to Fluxx management and with the client project team and key stakeholders
• Flagging, mitigating, and managing risks
• Knowing when to diffuse issues or risks and when to escalate them
• Maintaining quality control throughout the project lifecycle
• Understanding the core tenets of project management discipline
• Facilitate discovery sessions with clients and turn the data gathered into functional requirements and user stories
• Be a super awesome communicator, understanding the significance and appropriate use of tone and mediums based on circumstance and audience
• Serve as the face of the organization to the client and address all requests in a timely and professional manner
• Facilitate sessions with project stakeholders to outline scope, goals, deliverables, resource needs, and timelines
• Skillfully push back on client requests while gaining their trust and consensus around tough decisions
• Track and document everything that happens on the project, reporting on it to the project team and stakeholders
• Conduct demos and training as needed
• Understand what a change order is and when it is appropriate, developing it internally and selling the client on it
• Help develop tools, best practices, and documentation for project management and related processes
• Support your team with testing, user stories, and documentation

Qualifications

• A minimum of 10+ years of professional project management or relevant experience
• At least 2 years experience project managing in the following areas:
• Managing SAAS software projects
• Participating in and/or driving implementations
• Working in a client-facing project role
• Meticulously detail-oriented with the ability to multi-task and meet deadlines
• Ability to think two (maybe even three) steps ahead of the client
• Awesome at being a human - a team player, empathetic, and a good collaborator
• Strong project management skills and ability to manage multiple projects simultaneously
• A track record of being a team player and leader with strong interpersonal skills
• Experience managing key stakeholders and working with senior leadership
• Problem-solver with a demonstrated ability to overcome challenges
• Excellent written and verbal communication skills
• Ability to work on many projects concurrently and manage tight deadlines
• Self-motivated, independent worker with a positive attitude
• Strong technical acumen and familiarity with productivity tools
• Familiarity with project management tools and methodologies
• PMP is preferred but not required
• Familiarity with grant management processes is a huge plus
• Familiarity with Foundation, Non-profit, Social Impact space is a plus
• Familiarity with agile development methodologies is a plus
• Familiarity with Salesforce and grant-making software is also a plus

Salary

The expected annual base salary for this role is $100,000-$120,000. The base pay range is subject to change in the future. The successful candidate’s starting salary will be determined based on, but not limited to:

• Location
• Individual candidate skills and qualifications
• Individual candidate experience

Fluxx is committed to fair and equitable compensation practices. We take a market-based approach to pay which may vary depending on your location.