Administrative Support Associate

Title Clerk

The Title Clerk plays a key role in supporting the auction's title processing workflow, ensuring all vehicle titles are accurate, complete, and transferred correctly to buyers. The position operates fully onsite in an office setting within the auction yard, working from Monday to Friday, 8:00 AM to 5:00 PM, with a 1-hour lunch break.

Responsibilities

• Review and complete missing information on vehicle titles prior to transfer.
• Prepare and mail titles to buyers and other required parties.
• Follow up with customers who purchased vehicles to obtain any missing or updated information.
• Sign over titles to the appropriate buyer in accordance with state requirements.
• Communicate with buyers via email and phone regarding title status or outstanding needs.
• Process and send out an average of 50 titles per day.
• Collaborate with office staff, dispatch, and customer service to ensure smooth workflow and timely processing.

Essential Skills

• Prior administrative experience with attention to detail.
• Good job tenure.
• Proficiency in computer skills, including email, Excel, and basic computer functions.
• Experience in administrative support, data entry, and Microsoft Office.

Additional Skills & Qualifications

• Prior title knowledge is a plus.

Work Environment

The work environment is fully onsite in an office setting within the auction yard. The team consists of 9 members, including an Office Manager, Supervisor, Customer Service, Dispatch, and Title Clerks. The position requires a professional and organized approach to workflow, with a strong emphasis on communication and collaboration with internal teams and customers.

Job Type & Location

This is a Contract to Hire position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis, IN.

Application Deadline

This position is anticipated to close on Jul 2, 2026.