Solutions Engineer

Solutions Engineer

A unique opportunity for a Solutions Engineer has arisen within a software house based in New York, to support with the technical aspects of pre-sales demonstrations and help with the onboarding of new clients. This newly created role is offered within a rapidly growing, successful software company where progression opportunities are in abundance. This role ideally suits someone who is keen to work in a highly communicative career within the tech space, or a Solution Engineering professional who is looking to continue their career.

Location: Manhattan, New York – 3 days in office, 2 days remote

Salary: $75,000 – $150,000 basic + bonus per annum + benefits (upper end would be very experienced, and hands-on)

Requirements for Solutions Engineer:

• Experience working as a Solutions Engineer for a SaaS company, or a very similar role
  
• Top academic history, including a minimum of a 3.4 GPA, a bachelor's degree from an internationally renowned University in a STEM-related discipline
  
• Strong technical & programming knowledge, i.e. JavaScript, Python, Cloud technologies
  
• Commercial intelligence
  
• Exhibits exceptional communication and presentation skills, whether in-person or remote
  
• Shows a keen interest in comprehending customer challenges
  
• Displays a genuine passion for technology and possesses the capability to quickly learn and comprehend technical information.
  

Responsibilities for Solutions Engineer:

• Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
  
• Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
  
• Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
  
• Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
  
• Work closely with internal sales and support teams to deliver seamless technical integration experiences.
  
• Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
  
• Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation
  

What the role offers:

• The chance to work in a varied and technically challenging role
  
• A fast-growing company with a wealth of progression opportunities available
  
• Joining a company who are well versed in hiring and training
  

Applications:

If you would like to apply for this unique Solutions Engineer role, please send your CV to the relevant link!

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Keywords: Technical Solutions Consultant / Pre-Sales Engineer / Sales Engineer / Technical Account Manager / Technical Sales Consultant / Customer Solutions Engineer / Systems Engineer / Product Specialist / Technical Advisor / Solutions Architect / Computer Science / Software Engineering / Mathematics / Engineering / Physics / Astrophysics / Software Engineering / Chemistry / Software Development / Technical Consultant / Product Support / Product Manager / Project Manager / Analyst / Pre-Sales Consultant / Graduate / Trainee / Entry-Level / Maths / Physics / Computer Science / Engineering / Mathematics

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