Warehouse Operations Director -- P&L and Continuous Improvement

Job Description

Job Description

Own the Outcome. Shape the System. Lead the Team.

Imagine stepping into a complex, high-throughput warehouse in Perris, CA and leaving it safer, faster, greener, and more profitable than you found it—every single quarter. That’s the challenge and the opportunity as our Warehouse Operations Director at Exol.

Exol operates fulfillment-as-a-service with deep automation expertise for customers across CPG, food & beverage, wholesale, and retail. We’re an independently managed joint venture of Symbotic and SoftBank, and we’re scaling with intention.

1. Lead end-to-end operations: Orchestrate conventional and automated processes; align all activities to company metrics and service commitments.
2. Be accountable for the P&L: Set budgets, control costs, forecast accurately, and deliver revenue growth.
3. Grow leaders: Develop Operations Managers and Supervisors through coaching, clear goals, and consistent feedback.
4. Engineer improvement: Drive continuous improvement to elevate quality, throughput, and sustainability.
5. Modernize the stack: Advance WMS and material handling systems in partnership with IT and engineering.
6. Win with customers: Build trust, preempt issues, and co-create solutions that meet evolving expectations.
7. Strengthen the supply base: Support vendor relationships and procurement for dependable, cost-effective outcomes.
8. Lead with safety: Enforce regulations and environmental compliance; model a safety-first culture.
9. Decide with data: Track KPIs and financials; translate insights into measurable actions.
10. Plan for scale: Create long-range strategies that optimize resources and sync building growth with regional priorities.

• Bachelor’s degree preferred (Supply Chain, Engineering, Logistics, Business Administration, or related discipline).
• 8+ years of operations management in warehousing/logistics/supply chain, including 2+ years in senior building leadership with proven P&L ownership.
• Demonstrated ability to lead cross-functional teams and resolve complex problems quickly.
• Hands-on knowledge of automated and conventional operations, WMS, inventory, and material handling systems.
• Financial rigor in budgeting, forecasting, analytics, and margin improvement.
• Project leadership experience; PMP or similar certification is a plus.
• History of integrating automation and advanced logistics technologies.
• Persuasive communicator with strong vendor negotiation and supplier management skills.
• Fluent with Microsoft Office, ERP platforms, and WMS tools.
• Drive for sustainability, operational excellence, and continuous improvement.

• On-site leadership at the warehouse; presence on the floor and in the office.
• Travel up to 10% with a valid driver’s license; ability to drive and/or fly to client and other customer locations.
• Flexible to cover day, swing, night, and on-call needs based on operations.
• Physically able to walk/stand for extended periods, climb stairs/ladders, and work in warehouse environments with temperature and noise variability.

• Leadership / People Management
• Labor Management Systems Knowledge
• Warehouse Experience
• Workers’ Compensation
• Recruiting
• Operational Metrics & KPI Management
• Operational Risk Management
• Vendor & Supplier Management
• Inventory Management & Control
• Supply Chain Management
• Workplace Safety & EHS Management
• High-level Operations Analysis

Bring your vision. Build the system. Elevate the team. Location: Perris, CA