Technical Support Engineer

Virtual Vocations Inc

To support a growing global team, the full-time Technical Support Engineer will troubleshoot complex issues, manage customer support experiences, and collaborate cross-functionally while working remotely from anywhere in the US. Key responsibilities Own the customer support experience by managing tickets from intake through resolution while meeting SLA expectations Troubleshoot complex issues across workflows, configurations, integrations, and platform functionality Partner cross-functionally with Product, Engineering, Professional Services, and Customer Success teams to resolve customer challenges Required qualifications 2-5 years of experience in technical support, application support, or customer-facing SaaS support roles Technical fluency with enterprise software, web applications, APIs, integrations, mobile platforms, or cloud technologies Experience with support tools such as Jira, Zendesk, Freshdesk, or ServiceNow Bachelor's degree preferred in Computer Science, Engineering, Information Systems, or related fields, or equivalent practical experience Strong troubleshooting skills with the ability to investigate issues methodically and communicate clearly

Apply

Vacancy posted 12 hours ago

Similar jobs that could be interesting for youBased on the Technical Support Engineer in United States vacancy

Technical Support Engineer - AI/Agent Workflows, Scale
...A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...
Suggested
Blacksmith
New York, NY
2 days ago
Technical Network Support Engineer
...Description Benefits: ~401(k) ~ Competitive salary ~ Flexible schedule ~ Paid time off ~ Signing bonus Technical Network Support Engineers Location: Miami, FL Job Description We are currently seeking a Senior Level Network Support...
Suggested
Remote work
Relocation package
Flexible hours
Presidential Staffing Solutions, LLC
Miami, FL
14 days ago
Technical Support Engineer II
...00 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025. ABOUT THIS ROLE As a Technical Support Engineer II at LVT, you will independently troubleshoot and resolve routine to moderately complex technical issues affecting our deployed...
Suggested
Full time
Work at office
Remote work
Flexible hours
LVT
American Fork, UT
13 days ago
Technical Support Engineering Manager
$140k - $185k
...more than 2 million Verkada devices are deployed across 170+ countries. About the RoleVerkada is seeking a Manager for our Technical Support Engineering team. We are looking for a technical leader who will help grow our global team dedicated to supporting our customers 24/...
Suggested
Full time
Work at office
Work visa
Flexible hours
Shift work
Verkada
San Mateo, CA
4 days ago
Technical Support Engineer
...driving the e-mobility industry forward and building a greener future. For more information, please visit . Job Title: Technical Customer Support Engineer Responsibilities Support Driivz customers issues/queries/incidents (B2B) per SLA. Adapt to frequent context switching...
Suggested
Full time
Driivz
Austin, TX
4 days ago
Technical Support Engineer
...manage complex testing workflows and analytical methods, support compliance with global regulatory requirements and industry... ...offering an influx of global career opportunities. Purpose: The Technical Support Engineer deliversaccurateandtimelytechnical support, guidance, and...
Remote work
STARLIMS
Florida, NY
12 hours ago
Technical Support Engineer
...at the speed of ideas, not infrastructure. About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about forgotten passwords; they are AI...
Temporary work
Work at office
Flexible hours
TensorWave Inc.
Las Vegas, NV
1 day ago
Technical Support Engineer
$79.5k - $106k
...treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-... ...Disruptors, and follow us at @Medidata. About the Team : The Technical Support Engineer is a technical expert who acts as the primary contact...
Temporary work
Work at office
Remote work
Flexible hours
Medidata Solutions
New York, NY
13 hours ago
Technical Support Engineer II
...Join to apply for the Bare Metal Support Engineer role at CoreWeave Join to apply for the Bare Metal Support Engineer role at CoreWeave... ...understanding of customer workloads and use cases to provide tailored technical support. Coordinate remote troubleshooting and hardware...
Permanent employment
Full time
Temporary work
Casual work
Work at office
Remote work
Flexible hours
CoreWeave
Livingston, NJ
2 days ago
Technical Support Engineer
...team and maintaining a collaborative and supportive work environment. Our commitment to... ...providing telephone, web, and email based technical support for RAD Data Communication, Inc... ...with 3rd Tier Technical Support, Engineering, Product Management, and other departments...
RAD Co Inc
New York, NY
1 day ago
Technical Support Engineer
...software used by many of the world’s top-tier companies: Apple, Tesla, Google, NASA, Nike, Toyota, and others.We are looking for technical support specialists for our team in the USA.If you love communicating and have the necessary skills to help people and create small...
Work at office
Remote work
Worldwide
Artec 3D
Santa Clara, CA
1 day ago
Technical Support Engineer
...Description: We’re Sutherland, and we currentlyare seeking technical support professionals to support a leading cybersecurity client focused... ...sessions with customers. Partner with internal engineering teams on escalated issues. Create and maintain Knowledge Base...
Remote work
Work from home
Flexible hours
Weekend work
Afternoon shift
Sutherland
Brooklyn, NY
4 days ago
Technical Support Engineer
...funding and was recognized as one of TIME’s 50 most genius companies. About This Role We are looking for a customer‑obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a...
Full time
Temporary work
Immediate start
Remote work
Worldwide
Flexible hours
Shift work
Weekend work
Afternoon shift
Aidoc
San Francisco, CA
1 day ago
Technical Support Engineer
...NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging...
Full time
Temporary work
Work at office
Remote work
Flexible hours
Core BTS
Washington DC
1 day ago
Technical Support Engineer
...profession around the globe. Luminance is looking to hire into its Support function: this team act as the first response to prospective... ...that is responding directly on simple issues or bringing in a Technical Specialist to assist further Having a comprehensive understanding...
Dormont Manufacturing Company
New York, NY
2 days ago
Technical Support Engineer
...poster from iSoftStone Responsibilities: Be responsible for the technical support of Alibaba Cloud container products and solutions, providing... ...Level Associate Employment Type Full-time Job Function Engineering and Information Technology Industries IT Services, IT Consulting...
Full time
Remote work
iSoftStone
California, MO
3 days ago
Technical Support Engineer
...Lighting, Shading, Security, Building Management Systems, and HVAC to provide greater comfort, convenience and security. Technical Support Engineer – Location: TX The Technical Support Engineer is the primary level of support, possessing advanced knowledge and understanding...
Temporary work
Worldwide
Night shift
Crestron Electronics
Plano, TX
2 days ago
Technical Support Engineer (L2)
$70k - $93k
...deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you'll play a critical role in supporting our... ...effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer...
Remote work
Home office
Visa sponsorship
Work visa
Flexible hours
Weekend work
Runpod
New York, NY
2 days ago
Technical Support Engineer
$48 - $54 per hour
...2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees. About the Role Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support Engineering team, located in San...
Hourly pay
Full time
Worldwide
Work visa
Flexible hours
Verkada
San Mateo, CA
3 days ago
Technical Support Engineer
...Responsibilities Technical Case Handling & Troubleshooting Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure. Diagnose complex vacuum system issues, including...
Apprenticeship
Remote work
Atlas Copco Holding GmbH
Michigan City, IN
3 days ago
Technical Support Engineer
...) - provide clear status updates and honest ETAs in non-technical language Build support infrastructure: define triage workflows, write runbooks... ...recurring issue patterns and translate them into product or engineering priorities Train additional support engineers as the...
Triomics
New York, NY
3 days ago
Technical Support Engineer
$70k - $90k
...Location Austin, TX, Fargo, ND, Stowe, VT or Remote We are looking for an experienced Technical Support Engineer to support and scale our DataBlend integration platform. In this role, you will handle day-to-day customer support tickets and quickly ramp up to take ownership...
Local area
Remote work
eOne Solutions
Brooklyn, NY
13 hours ago
Technical Support Engineer
$58 - $60 per hour
...applications, from powering pumps to operating large cranes. As the company experiences rapid growth, they are seeking a talented Technical Support Engineer to join their team and provide exceptional product and application support. Role responsibilities: As a Technical Support...
Full time
CrimsonXT
Chicago, IL
12 hours ago
Technical Support Engineer
$80k - $105k
...of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create... ...people to succeed, backed by the culture and support to ensure they are enabled to truly own... ...motivated individuals who tackle unique technical challenges at scale and solve them as a...
Full time
Work at office
Flexible hours
Adyen
Chicago, IL
4 days ago
Technical Support Engineer
$65.7k - $118.3k
...expand your career in Zero Trust? Are you excited to innovate problem-solving and provide top-tier technical support? Join our We are looking for a Junior Linux Engineer to join our Cloud services team . This role is ideal for someone with foundational knowledge in Linux...
Work experience placement
Work at office
Shift work
Akamai
Honolulu, HI
4 days ago
Technical Support Engineer
...culture position us at the forefront of the telecommunications industry. You will: Provide high-level pre-sales and after-sales technical support to partners and clients globally, including remote and on-site troubleshooting, system optimization, and issue reproduction...
Work experience placement
Local area
Remote work
Worldwide
Sunwave Communications
Dallas, TX
13 hours ago
Technical Support Engineer
...This is a customer-focused role in which the Support Engineer will be expected to handle and resolve customer issues through phone and email... ..., systems, security, cloud and voice related issues. As a Technical Support Engineer, you are essential to providing a "white-...
R2 Unified Technologies
Boca Raton, FL
3 days ago
Technical Support Engineer
...Do you enjoy digging into challenging technical problems and finding creative solutions?... ...skills. This is not your typical call center support position. You'll work alongside... ...complex customer issues, collaborate across Engineering and Professional Services, and continually...
Remote work
Flexible hours
Jobless
Salt Lake City, UT
3 days ago
Technical Support Engineer
$90k
...Overview Salary: $90K+ with strong equity potential. The role is primarily support for clients via live chat, email, and phone. Training will be provided for recent graduates, with a 0-6 year tech support experience window. Responsibilities Troubleshoot and support all...
Dell International Services
San Mateo, CA
3 days ago
Technical Support Engineer
$81.3k - $105.2k
...security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business. You would act as the Technical Support Engineer for...
Full time
Fortinet
Sunnyvale, CA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Engineer. Be the first to apply!