Technical Support Engineer

$90k

Dell

Overview Salary: $90K+ with strong equity potential. The role is primarily support for clients via live chat, email, and phone. Training will be provided for recent graduates, with a 0-6 year tech support experience window. Responsibilities Troubleshoot and support all IT-related topics including software, laptops, cell phones, desk phones, printers, and conferencing equipment. Provide live chat, email, and phone support, handling 60% live chat, 30% email, and 10% phone. Assist customers with any technology issues they encounter. Requirements Bachelor's degree from an accredited university with a GPA of 3.0 or higher. Basic computer networking knowledge, either professional or educational. Good communication skills. 0-6 years of tech support experience preferred. Benefits Competitive salary and equity. Training for new graduates. EEO Statement All information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

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Vacancy posted 2 days ago

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