Customer Service Liaison
Heart to Heart Hospice
Heart to Heart Hospice - - Responsibilities: Promote a customer-focused hospice presence in the healthcare community within healthcare assisted living facilities, nursing homes, home health, and hospitals; Coordinate care amongst the healthcare professionals; Communicate weekly (daily if needed) with patient and family ensuring all needs are met and that Heart to Heart is delivering high level of satisfaction; Responsible for identifying problems or dissatisfaction with patient and/or family and ensuring quick resolution while communicating effectively to clinical team and management if necessary; Coordinate and provide in-services or educational events for family members and/or facilities
Vacancy posted 2 days ago
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