Compliance Risk Assessment Lead

Senior Manager, Compliance Governance & Operations

Work location: Charlotte, North Carolina, United States of America

Hours: 40

Pay details: $115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of business: Compliance

Job description:

Department overview:

Why work with us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

The ideal candidate

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Beyond technical expertise, we're looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

The ideal candidate should have sufficient prior experience to be immediately effective in this role and be in a position to jump in and begin delivering against our commitments, e.g. requires little to no training (outside of institutional knowledge on TD). This person needs to be willing to roll up the sleeves and be adaptable enough to jump in where we have the most pressing needs. This person should have enough professional maturity and awareness for how to appropriately prioritize an overflowing book of work against aggressive timelines, and have sound judgment for how and when to escalate up the management chain of command. The ideal candidate should have advanced proficiency in desktop tools including, but not limited to, Microsoft Office Suite.

Responsibilities will include the following:

• Serve as compliance lead for managing and facilitating the U.S. Compliance Risk Assessment, reporting to the U.S. Head of Compliance Programs
• Manage the Compliance Risk Assessment framework to ensure the applicable regulatory compliance risks and internal controls are identified and assessed to determine the risk profile for in scope laws/regulations as they pertain to respective businesses and across legal entities
• Assist the Head of Compliance programs with facilitating the Compliance Risk Assessment and manage the assessment process, including ensuring timely and quality completion of the assessment through the lifecycle stages
• Provide subject matter expertise and leadership to Oversight Functions and other assessment participants and serve as single point of contact for stakeholders on assessment methodology, guidance, and applicable leading practices
• Where necessary, support Oversight Functions and their covered businesses with defining and logging regulatory issues and/or remedial action plans
• Support the review and interpretation of aggregated results and identify methodology deviations, quality deficiencies and potential points of challenge
• Drive program reporting analytics and insights in collaboration with the Compliance Data Analytics and Insights team
• Assist with continuous enhancements to the target state design and methodology of the Compliance Risk Assessment framework
• Possesses strong functional knowledge of U.S. banking regulations (e.g., Federal Reserve) as well as banking products and services. Additionally, a risk management / internal control mindset to apply and assess risk identification / mitigation is essential.

The above details are specific to the role which is outlined in the general summary below. Please review Desired Skills and Experience below as you consider this opportunity.

Job summary:

The Senior Manager, Compliance Governance & Operations leads, develops and oversees a dynamic team of Compliance CGO professionals who conduct support, facilitation and coordination for the management of Compliance. They may also provide specialized project support or services within Compliance.

Depth & scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a highly complex, and diverse function for an area of significant risk, complexity or scope
• Strategic partner to the leadership team on the management of the assigned portfolio and related financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas
• Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals, etc.)
• Sets operational team direction and collaborates with others to execute on common goals
• Focuses on longer-range planning for functional area

Education & experience:

• Undergraduate degree or equivalent work experience
• 10+ years of experience

Desired skills & experience:

• Minimum of 10 years of prior regulatory, compliance, and/or risk management experience
• Experience conducting a Compliance Risk Assessment
• Experience working with top tier banks in large scale, cross-functional regulatory remediation
• Experience with developing and implementing regulatory compliance risk management frameworks and programs, including Compliance Risk Assessment and regulatory controls management
• Experience with regulatory Issue Management, Compliance Monitoring & Testing and governance of Compliance documentation preferred
• Strong knowledge of laws, rules, regulations, risks and taxonomies related to consumer and commercial banking, securities (broker-dealer), and wealth management businesses
• Excellent written, verbal and analytical skills
• Highly motivated, strong attention to detail, team oriented, organized
• Strong interpersonal and presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging; ability to influence and lead at a senior level
• Ability to work collaboratively with cross functional partners across the three lines of defense
• Ability to navigate a complex organization
• Demonstrates advanced proficiency in desktop tools including, but not limited to, Microsoft Office Suite

Customer accountabilities:

• Oversees a function of enterprise Compliance Program professionals providing oversight and control related advisory services to Compliance partners
• Provides strategic direction on a broad and diverse range of complex Compliance program activities
• Develops Compliance enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's Compliance Program
• Works with executive team, senior business management/partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory/compliance issues
• Meets with business (Compliance) partners and leaders to determine Compliance strategies and compliance culture
• Takes corrective action and recommends or implements changes to procedures, as required
• Lead role in managing and in responding to periodic exams/audits and various regulatory bodies related to CGO accountabilities
• Participates in/leads enterprise-wide or Compliance focused special projects
• Oversees research, development and implementation of new processes, technologies or operating models
• Works autonomously as the leader of the team and assists with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promotes and monitors staff adherence to approved internal Compliance policies, procedures, standards and guidelines, in addition to those federally mandated
• Primary escalation point for significant matters/exceptions