Community Specialist

Build Your CommunityWhat if you were the first face every new resident saw at a brand-new community? Not just the person who hands over the keys, but the one who sets the tone for the entire neighborhood. If you love the energy of a lease-up, thrive when you're running your own show, and get a real thrill from turning a tour into a signed lease, this is your chance to build something from the ground up.About the Company: Our client is a residential property management company operating a stunning new Build to Rent community in North Carolina's Triad region. They're in lease-up mode and need one sharp, self-directed person on-site to turn tours into move-ins and new homes into a neighborhood people love coming back to.The Role: This is a single-office role, which means you're it. You'll own day-to-day on-site operations: leasing, resident experience, amenities, property appearance, and vendor relationships. You'll guide prospects from first inquiry through application and move-in, partnering with centralized applications and move-in teams so you can focus on people and performance. This is a temp-to-perm opportunity, so you'll start on a temporary basis with a path to a permanent position.What You'll Own:Execute lease-up strategies to hit occupancy targets on scheduleLead property tours that sell the lifestyle, not just the floor planRespond quickly and professionally to inquiries by phone, email, and in personSupport pre-leasing through outreach, digital campaigns, and local eventsTrack leasing activity, traffic, and conversion metrics accuratelyGetting the Word Out:Support social media, signage, and local partnership initiativesBuild relationships with local businesses and referral sourcesMonitor competitors and market trends, and share insights with revenue management to inform pricing and promotionsApplication to Move-In:Guide applicants through screening and documentation requirementsPartner with the Applications team to keep paperwork accurate and on timeCoordinate with the Move-In team on schedules and unit readinessWork closely with centralized support teams to keep operations running smoothlyMaintain compliance with Fair Housing and company policiesTaking Care of Residents:Deliver exceptional service to prospects and current residentsDrive retention through welcome events and proactive communicationConduct regular community walksAddress resident concerns with empathy and follow-throughTake pride in the community's appearance, readiness, and reputationWhat You Bring:1 to 3 years of leasing experience, including lease-up or new constructionA sales-driven mindset paired with a customer-first approachStrong interpersonal and communication skillsAbility to work independently and manage competing prioritiesWorking knowledge of Fair Housing regulationsActive North Carolina real estate licenseValid driver's license and reliable transportationHospitality or customer service background is a plusEqual Opportunities and Other Employment Statements:Our client is deeply committed to building a workplace and community where inclusion is not only valued but prioritized. They take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop, and retain the most talented people from a diverse candidate pool. All employment decisions are made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other basis protected by federal, state, or local law.Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship.Ready to put your stamp on a community from day one? Apply today and let's talk about what you could build here.