Community Specialist

Job Description

Job Description

Brand-new communities don't fill themselves. Someone has to turn fresh construction into a place people are excited to call home, and in this role, that someone is you. You'll be the leasing lead, the go-to for residents, and the reason everything runs smoothly from the very first move-in. For a self-starter with a sales edge and a heart for service, it doesn't get much better than this.

Who You'd Be Joining:

Our client manages residential communities and is leasing up a brand-new Build to Rent neighborhood in the Triad area of North Carolina. They want a confident, service-minded leasing pro to run the show on-site and set the tone for everyone who calls the community home.

Why This Role Stands Out:

As the sole on-site team member, your impact is visible every single day. You'll drive leasing, keep amenities and grounds looking sharp, manage vendor relationships, and make residents feel welcome from the first tour through move-in day. Centralized applications and move-in teams support you behind the scenes. You'll start as a temporary hire, with a clear path to a permanent role.

Your Day to Day:

• Put lease-up plans into action and reach occupancy goals within set timelines
• Show homes and highlight the features, perks, and lifestyle that make the community special
• Reply to phone, email, and walk-in inquiries promptly and professionally
• Drive pre-leasing with outreach, local events, and digital marketing
• Keep clean records of traffic, leasing activity, and conversion rates
• Help with social media, signage, and partnerships with local businesses
• Hand out promotional materials and connect with referral sources in the area
• Track competitor offerings and market trends, and pass findings to revenue management for pricing and promotions
• Walk applicants through screening steps and required documents
• Support the Applications team so every file is complete, accurate, and on time
• Work with the Move-In team on scheduling and making sure homes are ready
• Collaborate with centralized support teams on daily operations
• Follow Fair Housing laws and company policy at every step
• Give prospects and residents an outstanding service experience
• Support retention with welcome events and regular resident communication
• Complete community walks
• Resolve concerns with care and speed
• Treat the community's look, readiness, and reputation as your own

What You'll Need:

• 1+ years in leasing, with hands-on lease-up or new construction experience
• A natural salesperson who always puts the customer first
• Excellent people and communication skills
• Self-motivated and organized enough to manage your own priorities
• Familiar with Fair Housing regulations
• An active North Carolina real estate license
• A valid driver's license and dependable transportation
• Bonus points for a background in hospitality or customer service

Our Commitment to Equal Opportunity:

Our client is deeply committed to building a workplace and community where inclusion is valued and prioritized. They are proud to be an equal opportunity employer and seek to create a welcoming environment based on mutual respect, recruiting, developing, and retaining the most talented people from a diverse candidate pool. All employment decisions are made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other basis protected by federal, state, or local law.

Want to be the reason this community thrives?  Send your application today and let's start the conversation.