Senior Account Executive - West Coast

Help make the world more hospitable

The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.

You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.

If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.

About the role

Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:

You'd own a self-sourced outbound pipeline across a defined West Coast territory, covering independent hotels and small groups heavily focused within Northern California. Independent hoteliers in this region are still running on fragmented, legacy systems, and the buying decision usually involves more than one person in the room. This role is aligned to SMB, which is identified as properties that own and manage between 1-3 properties OR they have less than 150 rooms in their room count.

What you would do

• Build and own a full-cycle outbound pipeline, self-sourcing the majority of new opportunities across your territory
• Navigate multi-stakeholder buying committees spanning ownership, general management, and finance or operations
• Run a disciplined territory motion: structured prospecting cadence, accurate forecasting, and clean pipeline hygiene
• Partner with our BDRs to convert sourced leads into qualified opportunities and manage handoff timelines
• Use AI to speed up account research and draft personalized outreach at scale, then apply your own commercial judgment before anything reaches a prospect

What you would bring

• 4+ years of full-cycle SaaS Account Executive experience, ideally with progression from an SDR or BDR seat
• A consistent track record of self-sourcing the majority of your pipeline through outbound prospecting, with quota attainment you can speak to in specifics
• Hospitality tech, fintech, or payments SaaS background ideally preferred
• Experience navigating complex, multi-stakeholder deals across finance, operations, and ownership, not single-threaded relationships
• Comfortable working a consultative, territory-based sales motion
• AI Fluency Level 3 or equivalent hands-on experience: a deliberate approach to what goes to AI versus what stays with you, and a habit of reviewing everything before it goes external
• Living and located in the West Coast, USA

AI Fluency Level 3: in this role, that means you've moved past using AI for your own outreach and into redesigning how outbound gets done for a territory, building research and messaging approaches other reps can pick up and use. You treat AI output as a draft, not a final answer: you check account facts before they reach a hotel owner or GM, and you can point to a specific time you caught and fixed something AI got wrong.

For more information on AI fluency at Mews, please refer to "AI Fluency at Mews: A Comprehensive Guide for Candidates" on Confluence.

Nice to have

• Connections within hospitality in Northern California
• Has led, mentored, or managed other AEs, or has a credible path toward it

Pay Transparency at Mews: Please note that the range listed is for base ranges. In addition to the base range listed, this role includes uncapped commission and tiered accelerators on a 60/40 split.

Pay Transparency at Mews

Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.

This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.

If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.

Commissions are in addition to the advertised salary range and are determined based on employee performance.

US

$92,000—$114,000 USD

Pay Transparency at Mews

Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.

This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.

If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.

What’s in it for you?

Our success is powered by our incredible people, supported by benefits that help them thrive.

Global benefits

No matter where you’re based, you’ll enjoy:

• Unlimited paid holiday (yes, really)
• Participation in our company share program
• Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
• An annual Learning budget of €300 (and more for high performers) to support your development
• Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
• A work from anywhere policy with flexibility to work abroad for a few weeks each year
• Relocation options, available after one year
• Flexible, hybrid working options
• A home office setup budget to make your workspace your own and a monthly work-from-home allowance
• Claude tokens, so you can automate workflows and build smarter, more efficient ways of working

Local benefits

You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.

Life at Mews

We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.

We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.

A few things that define how we work:

• High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding.
• Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
• We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
• AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.

If there's anything we can do to support you during the application process, let us know.

We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.

One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.

If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.