Insurance Customer Agent

Job Description

Job Description

Ready to be the "engine" behind a high-performing team? A top-tier agency in Pawtucket, RI is looking for a dynamic Insurance Customer Agent.

In this role, you will be the go-to expert for policyholders, navigating the fast-paced world of Property & Casualty (P&C) insurance. While a license isn't required to start, your previous P&C experience will ensure you hit the ground running!

Compensation:

• $52,000 – $55,000 per year.

Responsibilities of the Insurance Customer Agent:

• Act as the primary phone and email contact for billing and coverage inquiries.

• Coordinate policy modifications (endorsements) like vehicle and property updates.

• Prepare and distribute insurance certificates, auto ID cards, and essential forms.

• Guide clients through initial claims intake and bridge communication with carriers.

• Manage the renewal cycle and maintain precise logs in the agency management system.

Qualifications of the Insurance Customer Agent:

• 1–2 years of direct experience in Property and Casualty (P&C) insurance.

• Active state P&C Insurance License is highly preferred.

• Excellent communication skills, a proactive sales mindset, and proficiency in Microsoft Office.

• Familiarity with Agency Management Systems (AMS360, Applied/Epic) is a huge plus.

• Reliable ability to commute to the Pawtucket office.

Submit your resume today for immediate consideration!

Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request

For 20 years, City Personnel has been helping Rhode Islanders find meaningful careers with some of the area's most respected employers. As a locally owned staffing firm based in Providence, we offer real jobs with real companies—and you'll always work with real recruiters who know the Rhode Island job market and are invested in your success.

Ready to take the next step in your career?

Contact us today at View phone number on ziprecruiter.com to find your perfect job match!

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