Front Desk
$21 - $22 per hourChano And Sons
Job Details
- Job Location: moab, UT 84532
- Position Type: Full Time
- Salary Range: $21.00 - $22.00 Hourly
- Travel Percentage: None
- Job Shift: Any
Job Summary
As a Front Desk Agent, you are the first point of contact for guests, ensuring a warm welcome and exceptional service throughout their stay. You will manage the check-in and check-out process, handle guest inquiries, and provide information and assistance to ensure a seamless and memorable guest experience.
Key Responsibilities
- Greet all guests in a professional, warm, and friendly manner.
- Perform check-in and check-out procedures efficiently using the hotel’s property management system (PMS).
- Handle all guest requests, inquiries, and complaints promptly and professionally.
- Answer telephone calls, route calls, and take messages as needed.
- Provide information about hotel services, amenities, and local attractions.
- Process payments and maintain accurate guest accounts and billing information.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
- Maintain a clean, organized, and professional front desk area.
- Follow all hotel policies, procedures, and brand standards.
- Uphold confidentiality of guest information and ensure security procedures are followed.
- Support other departments as needed to ensure guest satisfaction.
Vacancy posted 3 days ago
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