Legal Administrative Assistant

Job Description

Job Description

Overview

Schedule: Full-Time, In Office

Location: 1625 Bethel Road, Columbus, OH 43220

Compensation: $28.00 per hour

The Legal Administrative Assistant plays an important role in supporting daily law firm operations and maintaining positive relationships with clients, courts, vendors, and other contacts. This position combines front desk responsibilities with legal administrative support, including case file management, correspondence, calendaring, and general office coordination.

The ideal candidate is organized, professional, detail-oriented, and committed to providing excellent customer service while handling confidential information with discretion in a fast-paced legal environment.

Reception and Office Administration

• Open the office each morning and welcome clients, visitors, and other guests as the initial point of contact.

• Manage incoming phone calls, emails, and in-person inquiries promptly and professionally.

• Receive, document, distribute, and file incoming correspondence, including mail, phone messages, and emails.

• Prepare and coordinate outgoing correspondence.

• Communicate with building tenants and coordinate facility-related needs with the Property Manager.

• Report maintenance concerns or repair requests to the Office Manager or property management.

• Monitor office supply inventory and place orders as needed.

• Maintain and update standard operating procedures (SOPs) to support consistent office processes.

• Help maintain a professional, welcoming, and organized office environment.

• Perform other related duties as assigned.

Legal Administrative Support and Case Management

• Assist with opening and closing legal matters and maintaining the associated SOPs.

• Organize and maintain accurate physical and electronic case files, including the storage and retrieval of closed matters.

• Update client and contact information in the firm's CRM system.

• Enter and maintain case information, legal documents, and communication records accurately.

• Communicate with clients, courts, and opposing counsel to obtain or relay case-related information.

• Assist with calendaring, scheduling, and maintaining attorney and firm calendars.

• Attend weekly Matters Meetings with attorneys to provide administrative support, take notes, and document or assign follow-up tasks.

• Monitor correspondence and filing follow-ups to ensure timely responses, including follow-up by phone within 24 hours and in writing within 48 hours.

• Perform other related duties as assigned.

• Ability to understand and apply legal principles to practical client matters.

• Strong written and verbal communication skills.

• Familiarity with legal terminology, legal research methods, court pleadings, court procedures, and related processes.

• Excellent interpersonal skills and a customer-focused approach.

• Strong organizational skills and exceptional attention to detail.

• Effective time management skills and the ability to prioritize responsibilities and meet deadlines.

• Analytical thinking and practical problem-solving abilities.

• Ability to remain professional, productive, and composed in a fast-paced, sometimes stressful environment.

• Commitment to confidentiality, discretion, and sound professional judgment.

• Proficiency with Microsoft Office Suite or comparable software.

• High school diploma required; associate degree preferred.

• At least 4–6 years of experience in a legal support or administrative position.

• Ability to sit for extended periods while working at a desk and using a computer.

• Ability to lift up to 15 pounds occasionally.

Success in this position will be evaluated in part by the following:

• Completion of quarterly checklists and assigned learning objectives.

• Participation in regular one-on-one development meetings with the manager.

• Maintenance of an average customer satisfaction rating of 3 or higher.

• Active participation in professional development and networking opportunities.

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by applicable law or regulation. All qualified applicants will receive equal consideration, and employment decisions will be based on job-related qualifications and factors.