Guest Relations Coordinator
Marriott
Marriott Hotels - 1515 West 3rd Street - Responsibilities: Assist members and guests with pre-arrival, arrival/check-in, activities, problem resolution, and departure/check-out; Review and log preferences/traces in computer system; handle pre-departure calls; Handle Front Office duties including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties; Respond to requests for visitor information, special arrangements, activities or services by making arrangements or identifying providers; Welcome and acknowledge all members and guests according to company standards, assist individuals with disabilities, and promote satisfaction
Vacancy posted 16 hours ago
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