Receptionist/Office Assistant

Job Description

Job Description

Receptionist / Office Assistant

Our customer is seeking a dependable, professional, positive, and adaptable Receptionist / Office Assistant to join our team.

This is a busy office position requiring someone who can multitask, retain training, adapt to change, and work cooperatively with both management and coworkers.

Responsibilities

• Answer and direct calls using a multi-line phone system
• Professionally greet customers, clients, applicants, and visitors
• Filing and general office organization
• Run outgoing mail through a postage meter
• Weigh letters and packages and determine appropriate postage
• Regularly monitor and maintain funds in the postage meter
• Perform typing, data entry, and general administrative duties
• Create and post content for Facebook, Instagram, TikTok, and other social media platforms
• Assist with additional office projects and responsibilities as needed
• Learn new duties, procedures, technology, and software as company needs evolve

The Right Person for This Position

We are looking for someone who:

• Has a positive, professional personality and strong work ethic
• Possesses a strong sense of urgency and understands the importance of completing work accurately and promptly
• Has excellent attention to detail and can remain focused in a busy environment
• Is a strong multitasker who can appropriately prioritize responsibilities
• Has a good memory and ability to retain training and instructions
• Can learn a process and apply what they have learned consistently without needing the same procedures repeatedly retrained
• Takes notes and uses available resources when necessary to remember procedures
• Is receptive to constructive feedback and correction
• Can be professionally advised when something has been completed incorrectly and use that feedback to improve future performance
• Does not take appropriate workplace feedback personally and can maintain a professional attitude when corrections are necessary
• Understands that constructive feedback is intended to improve accuracy, performance, and the overall success of the team
• Is flexible and adaptable when procedures change
• Understands that a procedure may occasionally need to be modified because of technology, efficiency, customer needs, staffing, or other business circumstances
• Can adjust to a new procedure without becoming frustrated or resistant simply because something was previously done differently
• Works respectfully and cooperatively with coworkers and management
• Accepts direction from management and respects established responsibilities and procedures
• Is willing to learn new duties and software without becoming overwhelmed
• Can work independently after receiving appropriate training while also knowing when to ask questions

Skills Required

• Good typing and accurate data-entry skills
• Excellent organizational skills
• Strong written and verbal communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to learn new computer programs and technology
• Social media experience with Facebook, Instagram, TikTok, and similar platforms
• Canva or other content-creation experience is a plus

Adaptability Is Important

Change is a normal part of today's workplace. Technology changes, software changes, customer needs change, and companies periodically improve their procedures.

We need someone who can learn a process, retain what they have learned , and also understand that a process may occasionally be changed when there is a better or more efficient way of doing something.

The successful candidate will be someone who approaches changes, corrections, and new responsibilities with a professional, mature, and positive attitude and views constructive feedback as an opportunity to improve and succeed.

If you are dependable, organized, adaptable, detail-oriented, receptive to feedback, eager to learn, and enjoy being part of a team , we encourage you to apply.