Operations Support Administrator I

Operations Support Administrator I

The Operations Support Administrator I is responsible for processing Bluberi's Parts Sales Orders, including order entry, tracking, reporting, and releasing of assigned orders. This position will provide support and ensure consistency of order processing in Las Vegas. This position will also be responsible for backing up the Operations Support Team on an as needed basis.

Essential Duties and Responsibilities include but are not limited to the following:

• Gain familiarity with all parts sales orders and become able to process
• Review, track, report, and release sales orders
• Under supervision, tackle and process more complex sales orders
• Communicate order status to other organizations and customers
• Troubleshoot and work with other departments to effectively resolve moderate issues
• Ensure sales order lead times are met along with correctly processing all related steps within Bluberi's Oracle NetSuite ERP
• Under supervision, ensure that contracts and/or purchase orders are in house for applicable sale order
• With assistance from the manager, review pricing on contracts and or purchase orders to ensure proper match to sales orders
• Work with other departments to ensure orders are shipped appropriately
• Maintain a knowledge of the shipping regulations for casino equipment and parts
• Provide timely and accurate feedback to internal and external customers
• Prepare shipping notification documents as needed
• Attend meetings, trainings, and committees as required
• Perform other duties as assigned by manager

Required Skills and Experience:

• Associate Degree or in lieu, relevant experience preferred
• 1+ years previous experience in a similar position, preferably within the gaming industry
• Basic understanding of slot machine components
• Understanding of regulatory frameworks and requirements, including both Class II and Class III casinos
• Demonstrated ability to understand Bill of Materials
• Able to work within a team environment or individually
• Prior experience working with ERP systems, preferred
• Good communication skills, both verbal and written English
• Good Microsoft Word and Excel skills
• Good attention to detail
• Possess a "do what it takes to get the job done" attitude
• Must be fluent in reading, writing, and speaking English
• Must be able to obtain and maintain a Nevada Gaming License, if necessary

Physical Demands:

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls
• Job requires sitting and some walking in the warehouse. Must be able to navigate warehouse environment
• Hybrid, in office and work from home setting