Call Center Scheduler
Insight Global
Call Center Scheduler
One year of relevant healthcare experience, preferably in scheduling, patient access, or a similar patient-facing role. One of customer service experience over the phone or in person. High school diploma. Nice to have skills and experience include Epic experience or previous electronic medical records experience, secondary education beyond high school, and experience with heavy phone volume, scheduling, verifying insurance eligibility, and preparing medical records.
Job Description: The Call Center Scheduler greets patients verbally on the phone and responds to patients in a timely manner. Provides exceptional customer service, to include courteous, helpful, accurate, and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Insight GlobalVacancy posted 2 days ago
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