Staff Product Manager, Communications Intelligence ServiceTitan · US · data $168k-270k/yr $168k[...]
$168k - $270kScrolllaunch
- Staff Product Manager, Communications IntelligenceServiceTitanThis Staff Product Manager role oversees the data, reporting, and intelligence layer for a large-scale communications portfolio. You will lead the strategy for unified communication data models, APIs, and AI-powered insights.### What you’d own* Canonical cross-channel data model (voice, text, email)* Reporting pipelines into Snowflake and internal CommHub APIs* Voice Intelligence product line (QA, coaching, and AI summaries)* Contact Center Workforce Management and operational dashboards### Who it’s forA fit if you...* ✓You have deep technical fluency in data modeling, event-driven systems, and analytics pipelines.* ✓You enjoy hands-on building, including creating high-fidelity prototypes with AI-assisted tools.* ✓You have experience aligning multiple teams around complex, multi-quarter technical roadmaps.Not for you if...* ✗You prefer a role with formal authority over influencing without it.* ✗You want to avoid high-autonomy individual contributor work involving deep data schema and metric definitions.* ✗You are looking for a role that doesn't require hands-on prototyping and direct interaction with operational users.### Reading between the lines* The emphasis on 'canonical' models and 'system-of-record' design implies you will be responsible for high-stakes data integrity where errors have significant downstream consequences.* The requirement to align teams without formal authority suggests a heavy reliance on your personal technical credibility and influence skills.* The mention of 'multi-quarter strategy' and 'multi-year vision' indicates this is a long-horizon role focused on foundational infrastructure rather than quick feature wins.Not sure this one is for you? See the best-fit roles across 1,358 open PM roles.Paste your resume — it runs in your browser. Free, no signup, nothing uploaded.Match my resumeApply nowPostedYesterdaySeniorityStaffSalary$168k–270k/yrLocationUSProduct areadataTypeFull-time### Role typeAI NativeTechnical PMPlatform PM### BenefitsHealthDentalVisionEquityBonus401kRetirement MatchPTOParental LeaveLearning BudgetFull job description### About ServiceTitanSee all roles →ServiceTitan makes all-in-one field service management software for home and commercial trades businesses such as HVAC, plumbing, electrical, and construction contractors. The platform is built to keep service visits and construction projects running smoothly, spanning scheduling, dispatch, invoicing, and payments for the contractors who use it. It went public on Nasdaq under the ticker TTAN in December 2024 and employs several thousand people.
- J-18808-Ljbffr Scrolllaunch
Vacancy posted 2 days ago
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