Social Media Intern

Job Opportunities The City of Inkster is seeking a creative and motivated Social Media Intern to support the City’s digital presence, communications strategy, and community engagement efforts. The intern will assist with managing social media platforms, creating multimedia content, supporting public communication, and promoting City programs, services, events, and initiatives. Under the direction of the Media Director, this role will play an active part in enhancing the City’s online presence, improving resident engagement, and ensuring timely, accurate, and professional communication with the public. This internship provides hands‑on experience in government communications, social media management, and community relations. Essential Duties and Job Functions Social Media Management Assist in managing and maintaining the City’s social media platforms (Facebook, Instagram, etc.) Schedule and publish posts related to city services, programs, and community events Monitor comments, messages, and engagement across platforms Escalate concerns, issues, or sensitive inquiries appropriately Content Creation & Support Assist with video shoots, including setup, recording, and basic editing support Capture photos and short‑form video content for social media use Draft captions, announcements, and public information posts Support development of visual and multimedia content Community Engagement Support responses to residents’ questions and concerns on social platforms Ensure communication is timely, accurate, and professional Identify common resident concerns and assist in organizing responsive content Help maintain a positive and engaging online presence Event Promotion & Coverage Create and publish posts promoting city events, meetings, and initiatives Assist with real‑time event coverage (photos, short videos, and updates) Support communication efforts before, during, and after events Social Media Calendar and Reporting Assist in building and maintaining a structured social media content calendar Support development of engagement strategies to improve reach and interaction Identify trends in resident concerns and contribute to communication strategies Assist with reporting on engagement metrics and performance Required Knowledge, Skills, Abilities and Minimum Qualifications Current college student or recent graduate in Communications, Marketing, Public Relations, Journalism, Graphic Design, or related field preferred Strong written and verbal communication skills Familiarity with major social media platforms (Facebook, Instagram, LinkedIn, X, etc.) Experience or interest in photography, videography, or content creation preferred Basic knowledge of Canva, Adobe, or similar tools preferred Ability to work independently and meet deadlines Strong attention to detail and organizational skills Ability to maintain professionalism when communicating with the public Interest in government, communications, or community engagement preferred Requirements Availability to work 20–25 hours per week Hybrid work schedule (remote and onsite) Ability to work onsite at a City of Inkster facility as needed (Council Chambers Meeting Room) Flexibility to attend occasional evening or community events Reliable and responsive communication Ability to follow direction and incorporate feedback Ability to maintain confidentiality when required Hybrid work structure (combination of remote and onsite work) Onsite workspace provided at a City of Inkster facility Flexible scheduling within agreed weekly hours Learning Outcomes Real‑world experience in government communications Hands‑on social media management and content creation skills Experience with public engagement and community relations Exposure to event coverage and multimedia production Insight into municipal operations and public sector communications strategy #J-18808-Ljbffr