Front Desk

Location West Springfield Dental Arts Job Summary We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office, create the ultimate patient experience while they wait to see the Dentist or Hygienist, manage the phones, and schedule the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time and pride ourselves on providing a safe and welcoming atmosphere. Primary Job Responsibilities Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives Follow-up with unscheduled recare/treatment appointments Qualifications 2–3 years experience preferred Associate’s Degree preferred Outstanding professionalism, high moral standards, and a self‑motivated work ethic Strong communication and interpersonal skills to build trusting relationships with co‑workers and patients Driven personality to strive to be the best in your profession and provide the best care for our patients Compensation & Benefits Guaranteed Hourly Rate Paid Vacation & Paid Holidays 401k Program: with matching contributions Competitive health, dental, and vision plan (offered at 30 hours or more) Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non‑Exempt Equal Opportunity/Affirmative Action We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. #J-18808-Ljbffr